At SunTrust, we're committed to Lighting the Way to Financial Well-Being for every one of our clients. We do this by putting our clients’ interests ahead of our own. We understand that money issues are often wrapped up in life issues. And that emotions are as important as dollars and cents.
So we listen compassionately. We work hard to understand clients' individual circumstances and provide personalized options and advice to meet their banking, borrowing and investing needs. We pride ourselves on providing the tools and options they need to stay in control of their finances and to plan for the future.
We’re not the biggest bank, but because of this unique, compassionate approach, we’ve been recognized for our award-winning personal service and rewarded by our clients with industry leading loyalty. It's how we live these seven simple words every day -- how can we help you shine today?
There are few factors more essential to lighting the way to financial well-being than the economic vitality and quality of life in the communities we serve.
Community involvement has consistently been an important and fundamental principal at SunTrust, supporting our purpose through activities spanning volunteerism, philanthropy and resource contributions above and beyond those outlined in the Community Reinvestment Act (CRA).
Through 2013 and 2014, community involvement will remain one of the many ways in which SunTrust embodies our guiding principles and values to help foster stronger communities.
Demonstrations of community involvement include, but are not limited to:
- Volunteerism: Teammate community volunteerism totaled more than 220,000 hours. Organizations supported focused on financial literacy and well-being, and included Junior Achievement, Operation Hope, InCharge Debt Solutions, United Way and Goodwill.
- Philanthropy: In 2012, SunTrust, the SunTrust Foundation and SunTrust teammates gave more than $19 million to charitable organizations throughout our footprint. The SunTrust Foundation, the cornerstone of SunTrust’s philanthropic efforts, provides grants to nonprofit organizations located within the areas where we do business.
- Community Development: Our commitment to the community extends beyond our philanthropic efforts. In 2012, SunTrust provided more than $1.4 billion in loans and investments supporting affordable housing, economic development and job growth, community services, and revitalization and the stabilization of targeted areas in our communities. We also made more than $1.3 billion in loans to small businesses as well as $211 million in Small Business Administration (SBA) program loans. Additionally, we provided more than $4 billion in housing loans for low- to-moderate income families.