Card and ATM Security, Card Security

Card and ATM Security

SunTrust’s protection of your security and privacy extends to your use of credit cards, debit cards and ATMs. We are continually monitoring our security measures to protect your transactions and to detect unauthorized activity or identify theft as soon as it occurs.

While our experts work behind the scenes, you can help protect your accounts by taking simple precautions before, during and after card or ATM transactions. Please refer to the information in the tabs below for some helpful tips regarding debit and credit card security and ATM security.

To learn more about SunTrust security call 800.786.8787.

Debit and credit card security tips

  • Memorize PINs—don’t write them down
  • Only shop on secure Web sites
  • Never send your card number via e-mail
  • Report a lost or stolen card immediately
  • Check statements for unfamiliar transactions
  • Destroy duplicate receipts
  • Carry only the cards you need
  • Return calls promptly when contacted by SunTrust to verify suspicious or unusual card transactions

ATM security tips

  • Avoid using an ATM alone at night; if you must, be sure the area is well lit
  • Don’t use an ATM if you notice suspicious activity nearby
  • Don’t use an ATM if the machine looks like it has been tampered with in any way
  • Don’t count your money at an ATM
  • Keep your car running, doors locked and windows up when at a drive-up ATM
  • Fill out deposit slips and other forms before you use an ATM

Securities, Investment and Insurance Products and Services:

  • Are Not FDIC or any other Government Agency Insured
  • Are Not Bank Guaranteed
  • May Lose Value

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