SunTrust online security, online security tips, Online Security

Online Security

The Internet has made it easier for you to bank, shop, communicate and gather information. Unfortunately, it has also created opportunities for criminals to gain access to your personal and financial information.

Because many of our clients rely on the Internet for banking and financial transactions, security is a top priority for SunTrust. Using advanced online security measures, such as encryption, firewalls and virus protection, SunTrust protects your account information with a virtual fortress.

Still, it’s important to make sure that your Internet connection is secure, and that the keys to your account—such as your passwords and personal identification numbers—don’t fall into the wrong hands.

  • Protect your computer with anti-virus software and update it regularly
  • Never share your passwords or PINs with anyone
  • Memorize your passwords and PINs instead of writing them down
  • Avoid obvious passwords or PINs, such as your zip code or year of birth, and never use personal information, such as your Social Security number
  • Change your password on a regular basis

Finally, make sure your Internet browsing session is secure. You can tell your data is being protected when you see a URL that begins with “https.” You should also see a padlock or key graphic, either locked or unlocked.

To learn more about SunTrust online security call 800.786.8787.

Online Banking security

SunTrust uses security technologies such as your user id and password, encryption and firewalls to keep your information safe, but you also play a role in safeguarding your accounts. Remember these important online security tips when accessing financial information:

  • Don’t leave your computer unattended
  • Sign off when your transactions are complete
  • Beware of suspicious or unfamiliar Web sites
  • Don’t use public computers for banking activities

Online shopping security

Remember these important online security tips when you shop on the Web:

  • Limit your online shopping to retailers and services you know and trust
  • Use only secure Web sites for banking and shopping; check for the icon that indicates a secure Web site and an “https” in the URL
  • Register for SecuredCode™ by MasterCard,® a free service that protects your SunTrust personal or business MasterCard check card from unauthorized use when you shop online

Internet browsing security

Remember these important online security tips when you browse the Web:

  • Review Web sites’ security and privacy policies before entering personal data
  • Make sure your Web browser and anti-virus software is up to date
  • Don’t download software or files from unfamiliar sites
  • Delete personal information from the cache memory after using a public computer
  • Take steps to avoid downloading spyware and other invasive software

E-mail security

Remember these important online security tips when using e-mail:

  • Use secure messaging to ensure that personal information is transmitted safely
  • Be wary of unsolicited e-mails; they may contain harmful viruses
  • Never respond to unsolicited e-mails asking for personal information; they are likely scams
  • Remember that SunTrust will never send you unsolicited e-mails asking you to verify or provide personal and bank information

Investment and Insurance Products:

  • Are Not FDIC or any other Government Agency Insured
  • Are Not Bank Guaranteed
  • May Lose Value

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Services provided by the following affiliates of SunTrust Banks, Inc.: Banking and trust products, including investment advisory products and services, are provided by SunTrust Bank, member FDIC. Trust and investment management services are provided by SunTrust Bank, SunTrust Delaware Trust Company and SunTrust Banks Trust Company (Cayman) Limited. Securities, brokerage accounts, insurance (including annuities) and investment advisory products and services are offered by SunTrust Investment Services, Inc., a SEC registered investment adviser and broker-dealer, member FINRA, SIPC, and a licensed insurance agency. Investment advisory services are offered by SunTrust Advisory Services LLC, SunTrust Investment Services, Inc., and GenSpring Family Offices, LLC, each of which is registered as an investment adviser with the U.S. Securities and Exchange Commission. Mortgage products and services are provided by SunTrust Mortgage, Inc.

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