SunTrust Can Help!
Have you asked yourself one of the following questions?
Can SunTrust help me keep my home?
Can SunTrust help me keep my second mortgage payment current if my income has been reduced or I have unexpected medical expenses?
Can SunTrust help me if I need temporary payment assistance while I sell my home?
 
If the answer is ?Yes,? SunTrust may be able to help if you are experiencing financial hardship.
 
The SunTrust Consumer Home Equity Group has created a Home Retention Team that is committed to finding repayment solutions that may be able to help you keep your home. We will partner with you for your financial future.
We can offer a variety of options that may help retain your home and work with you on a specific, individual basis. We will provide the best client experience for you and will proactively strive to meet your needs of preserving your home ownership.
Here you can find information regarding what options may be available to help prevent foreclosure. You can also find frequently asked questions (FAQs), a glossary of terms, and an area where you can request additional assistance.
We know that the possibility of losing your home can be devastating both personally and financially. There are many unforeseen situations that may cause you to get behind on your mortgage payment:
Unemployment or reduction in hours
Marital difficulties
Medical issues
Death in the family
Military service
There are multiple options available to help prevent foreclosure and the possible loss of your home. Below are a few important actions that you should take when you can't make your payment:
Call us as soon as you appear to be in danger of missing a payment at 888.886.0696.
A SunTrust Home Equity Retention specialist will work with you immediately to assist you with your individual situation. Our goal is to help you before it becomes too late.
Contact an accredited consumer credit counselor. They can help you review bills, prioritize payments, and work with all your creditors to come up with a budget plan.
 
Consumer Credit Counseling Service. www.apprisen.com, 800.355.2227
Hope Now, www.hopenow.com, 888.995.hope
National Foundation for Credit Counseling, www.nfcc.org, 800.388.2227
Review your Home Retention options. The review process will normally start with you providing us with your financial information. This information will allow us to present you with a variety of options available to you.
Contact us if you need guidance on your financial situation. Please call the Home Retention Team at 888.886.0696 or email us at equityhomeretention@suntrust.com.
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