Existing Cardholders

Put your credit card to work. As a SunTrust MasterCard® or Visa® cardholder, we want you to make the most of the benefits your card can deliver. Use your card anywhere—anytime knowing SunTrust is behind you helping to manage your expenses with security and convenience while rewarding your choices

Manage Your Account Online

Mobile Banking

Already using SunTrust Mobile BankingSign in

Want to Go Mobile?

  • Manage your credit card from any Web-enabled device—no special setup required.
  • To see the Mobile Web Solution in action, watch our demo

Two Easy Ways to Get Started

1. Enter m.suntrust.com in your mobile Web browser or

2. Use your phone to scan the QR code below.

Note: Use your same Online Banking User ID and Password to access account information

Mobile Banking FAQ

Learn how to use online banking features

Transfer a balance

Make a card payment

View recent activity

Access statement history

Stop Receiving Paper statements

Add overdraft protection

Online Banking FAQ

New and improved Rewards experience
The new Rewards experience offers you more redemption options and an easier redemption process. Whether you're a Cash Rewards or a Point Rewards (previously SunPoints) cardholder, you can take advantage of the new opportunities.
Flexible redemption options
Earn rewards on all qualifying purchases and redeem for cash back or choose from popular brand merchandise, travel, eGift cards and memorable experiences. Redeem cash back with a minimum balance of $25.
Fast and easy online redemption
You can select, manage and track your rewards on our easy-to-use Rewards site at suntrust.com/rewards. Start browsing today!

Stretch Your Money with Ways to Make Your Card Work for You

Know all your card benefits

Every swipe of your rewards card could bring you added value

Start thinking about how you will use your SunPoints

Add authorized users at your SunTrust branch or call the number on the back of your credit card. If you have a rewards card, qualifying purchases will be added to your account.

MasterCard® Cardholder Benefits

The following SunTrust credit card benefits are available for MasterCard cardholders


  • Extended warranty - Doubles the original manufacturer or store brand warranty for up to one year
  • Price Protection - Reimburses price difference if you find a lower price for a new item within 120 days from the purchase date
  • Purchase assurance - Provides coverage for damaged or stolen items within 90 days of the purchase date

Register for MasterCard SecureCode for state-of-the-art security while shopping online.

Personal Assistance

  • Concierge - Assistance with dinner reservations, event tickets, locating hard-to-find items, buying and delivering gifts and coordinating business-related arrangements
  • MasterCard Global Services - Customer assistance for reporting a lost or stolen card, emergency card replacement, emergency cash advance and ATM locating


  • MasterAssist Travel Assistance - Travel/trip planning and doctor, lawyer, embassy, etc., referrals when traveling 100 or more miles from home
  • Luxury Hotels and Resorts Portfolio - World Hotel extras, such as upgrades, early check-in/late check-out, breakfast and much more
  • Travel Accident Insurance - Covers you and your family against accidental death or serious injury up to $250,000
  • Baggage Delay - Reimburses you for replacing essential personal or business items in delayed baggage
  • Trip Cancellation - Protects you and your family against forfeited, non-refundable and unused payments and deposits if your trip is interrupted or cancelled
  • MasterRental/CDW - Pays for covered damages to a rental vehicle

Personal Protection & Other Benefits

  • Zero Liability - You are not liable for unauthorized purchases on card
  • Year-End Account Summary - Year-end account summary at your request

The following benefits are available as indicated for SunTrust Platinum Visa® and/or SunTrust Visa Signature® cardholders:


  • Visa Signature® Shopping - (Visa Signature® only) Great online and in-store offers from your favorite retailers
    • No Pre-Set Spending Limit - (Visa Signature® only) No pre-set spending limit gives you additional spending flexibility should you need it, so you can enjoy added peace of mind.
    • Year-End Summary Statements - Receive a detailed yearly report of your card expenditures for convenient budget analysis and financial planning
    • Warranty Manager Service - (Visa Signature® only) Protect and manage your purchases. Through one convenient service, you can register products and extend manufacturers' repair warranties.
    • Purchase Security - (Visa Signature® only) When you pay with your Visa Signature® card, your eligible purchases are replaced, repaired or reimbursed for the first 90 days from the date of purchase in the event of theft, damage due to fire, vandalism, accidentally discharged water, or certain weather conditions.
  • Zero Liability - (Platinum and Visa Signature) You're protected from unauthorized use of your Visa Signature or Platinum card or unauthorized access to account information.

Activate Verified by Visa to protect you against unauthorized purchases when shopping online

Personal Assistance

  • Visa Signature® Concierge - (Visa Signature® only) Complimentary personal assistance anytime, anywhere — from last-minute restaurant reservations to planning a special occasion, your 24/7 concierge can help. Within the US call 800.953.7392. For calls outside the US, the collect number is 1.630.350.4551
  • Visa Concierge - (Platinum concierge) Service provides you with travel information, hotel recommendations, event bookings and restaurant reservations at all times, no matter where you are. Within the US call 800.895.8518. For calls outside the US, the collect number is 814.965.8400
  • Visa Signature® Entertainment - (Visa Signature® only) A range of entertainment perks including movie, music, and book deals
  • Visa Signature® Wine & Food - (Visa Signature® only) Complimentary wine tastings at select Sonoma County wineries, unique culinary events, and fine wine & food offers
  • Cardholder Inquiry Service - (Visa Signature® and Platinum). Receive 24/7 cardholder information and assistance from anywhere in the world
  • Emergency Card Replacement and Emergency Cash Disbursement - (Visa Signature® and Platinum). If your card is lost or stolen, you’ll receive an emergency cash advance or card replacement within one business day, or in some cases, within 24 hours after approval
  • Lost/Stolen Card Reporting - (Visa Signature® and Platinum) Assistance is available 24/7 if you ever lose your card or it gets stolen
  • Cell Phone Protection. (Visa Signature® only) If you lose your phone, you’ll be covered for up to $250


  • Auto Rental Collision Damage Waiver. (Visa Signature® and Platinum). Receive auto coverage for damage due to collision or theft
  • Lost Luggage Reimbursement. (Visa Signature® only) You’re eligible to receive reimbursement for your losses when you pay for tickets with your covered Visa Signature card.
  • Roadside Dispatch. (Visa Signature® and Platinum) Rely on 24-hour, toll-free referral dispatch for emergency roadside assistance services like towing, fuel delivery, and more.
  • Travel Accident Insurance. (Visa Signature® $250,000 and Platinum $100,000) Automatically receive accident insurance coverage for yourself and your family when you pay for travel tickets with your covered Visa Signature® card or Platinum Visa®
  • Travel and Emergency Assistance Services. (Visa Signature® only)

All credit cards are subject to credit approval based upon your credit history and other factors.

Additional terms and conditions apply, which SunTrust will provide to you when you become an enrolled program member. See the MasterCard Benefits Guide you will receive with your new card when you become a cardholder.

Additional terms and conditions apply, which SunTrust will provide to you when you become an enrolled program member. See the Visa® Benefits Guide you will receive with your new card when you become a cardholder.

Visa® and Visa Signature® are registered trademarks of Visa International Services Association and are used by SunTrust Bank pursuant to a license from Visa® U.S.A., Inc

The MasterCard Card is issued by SunTrust Bank, pursuant to a license from MasterCard International.

© 2015 MasterCard. MasterCard and the MasterCard brand marks are trademarks of MasterCard International Incorporated

Contact Us

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Investment and Insurance Products:

  • Are Not FDIC or any other Government Agency Insured
  • Are Not Bank Guaranteed
  • May Lose Value

© 2015 SunTrust Banks, Inc.

Equal Housing SunTrust Bank is an Equal Housing Lender. Member FDIC.

Equal Housing Equal Housing Lender. SunTrust Mortgage, Inc.

SunTrust, SunTrust Mortgage, SunTrust PortfolioView, SunTrust Robinson Humphrey, SunTrust Premier Program, AMC Pinnacle, AMC Premier, Access 3, Signature Advantage Brokerage, Custom Choice Loan and SunTrust SummitView are federally registered service marks of SunTrust Banks, Inc. All other trademarks are the property of their respective owners.

Services provided by the following affiliates of SunTrust Banks, Inc.: Banking and trust products, including investment advisory products and services, are provided by SunTrust Bank, member FDIC; securities, insurance (including annuities), and other investment products and services are provided by SunTrust Investment Services, Inc.; investment advisory products and services are offered by SunTrust Investment Services, Inc.; mortgage products and services are provided by SunTrust Mortgage, Inc.

SunTrust Mortgage, Inc. - NMLS #2915, 901 Semmes Avenue, Richmond, VA 23224, toll free 1-800-634-7928 CA: licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, IL: Illinois Residential Mortgage Licensee #MB-989, Department of Financial and Professional Regulation, 100 W. Randolph, Suite 900, Chicago, IL 60601, (312) 793-1490, MA: Mortgage Lender license #-ML-2915, NH: licensed by the New Hampshire Banking Department, NJ: Mortgage Banker License - New Jersey Department of Banking and Insurance, and RI: Rhode Island Licensed Lender.

"SunTrust Advisors" may be officers and/or associated persons of the following affiliates of SunTrust Banks, Inc.: SunTrust Bank, our commercial bank, which provides banking, trust and asset management services; SunTrust Investment Services, Inc., an SEC registered investment adviser and broker-dealer, which is a member of FINRA and SIPC, and a licensed insurance agency, and which provides securities, annuities and life insurance products, and other investment services.

SunTrust Private Wealth Management, International Wealth Management, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups are marketing names used by SunTrust Banks, Inc. and SunTrust Investment Services, Inc.

SunTrust Robinson Humphrey is the trade name for the corporate and investment banking services of SunTrust Banks, Inc. and its subsidiaries, including SunTrust Robinson Humphrey, Inc., member FINRA and SIPC.