FAQ's

Your Search for "Wealth Management" found 16 results

What's the criteria to be a Private Wealth management client?

Private Wealth Management focuses on clients that have a need for a more sophisticated, more personalized approach to managing wealth.  Due to the increased client focus with providing this personalized approach, clients typically have  $1 million or more  in investable assets.

What makes SunTrust's Private Wealth Management team different?

Unlike many firms, we view wealth management and financial planning as continual processes, not one-time or periodic events.  The effectiveness of our wealth management approach is enhanced by a highly personalized relationship with your client advisor, as we partner with you through life's constant changes.

How can I find a Client Advisor near me?

To contact a SunTrust Private Wealth Management Advisor visit the Our Locations page or call us at 866.495.5416.

Will SunTrust Customer Care answer questions specific to my account?

Your advisor is in the best position to answer your account-specific questions. SunTrust Customer Care will assist you with password resets and will also forward any additional requests to your advisor or other appropriate individuals.

Can I input a trade or request a disbursement in SunTrust PortfolioView?

No. SunTrust PortfolioView is a view-only application. Please contact your advisor for assistance with trades or disbursements.

When is support available for SunTrust PortfolioView?

SunTrust PortfolioView Customer Care is available toll free at 877.422.3993, Monday-Friday 6:30 a.m. to 10 p.m. EST, Saturday-Sunday 7:30 a.m. to 4 p.m. EST.

Can I print or save data from SunTrust PortfolioView?

Yes. All information presented can be printed, saved or exported to a spreadsheet.

How do I sign up for SunTrust PortfolioView?

Contact your advisor, who will provide you with the necessary forms to sign. Once signed authorizations are received, you should have access to SunTrust PortfolioView within 10 business days.

What is SunTrust PortfolioView?

SunTrust PortfolioView is a Web-based application that enables SunTrust clients to view asset holdings and detailed transaction information on their accounts maintained on SunTrust’s Trust Accounting system.

How current is the information in SunTrust PortfolioView?

Generally, the information presented is current as of the prior business day's close of business. Each page within the application includes an "as of " date so you can be certain.

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