Even with increasing use of debit and credit cards, check fraud continues to be a threat for businesses that like to offer customers flexible payment options. You need to protect yourself against losses due to fraud, without it requiring too much of your time and focus. While you can’t eliminate risk entirely, you can use tools from SunTrust to prevent the majority of check fraud before it occurs.
We offer advanced fraud protection solutions that alert you to suspicious checks, allowing you to respond quickly right from your computer and get back to business—without having to visit a branch.
SunTrust offers Fraud Inspector® as part of Online Cash Manager. It gives you the ability to review the previous business day's transactions that have cleared your SunTrust deposit accounts and request items to be returned if you suspect they are fraudulent—without the paper work and investigation wait time. Fraud Inspector returns the funds to your account in one business day, saving you time, money and worries. Without Fraud Inspector, it can take up to 120 days for a bank to research potential funds and post the funds back into your account, leaving you without the cash needed to run your business.
Fraud Inspector allows you to review both check and electronic transactions and return them quickly if they are unauthorized. Alternatively, SunTrust offers traditional Positive Pay and ACH Fraud Control services for your protection.