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Spend More Time With Patients and Less Time Managing Receivables.

Keeping a hospital or large medical practice running smoothly is difficult enough—even without the challenge of managing healthcare receivables. SunTrust specifically designed eClaim Revenue Gateway®,a secure online system that expedites insurance claims submissions and payments, with busy healthcare practices and hospitals in mind. Providers simply upload electronic claims using existing claims systems or SunTrust eClaim Revenue Gateway software. SunTrust transmits the claims to third-party payers and helps manage and process healthcare receivables—including reconciliation of all payments with submitted claims.

Through our easy-to-use online service, your staff can:

  • Quickly verify patient eligibility with insurers
  • Send claims electronically and securely
  • Track submitted claims by patient, payer and procedure code
  • Accept and reconcile 835 EDI remittance files
  • Process check payments through our Lockbox service

Spend less time managing insurance claims and more time attending to patients with this comprehensive healthcare receivable solution. While you cut down paperwork and administrative overhead, an expedited claims submission and payments process ensures that your practice will have faster access to receivables and improved cash flow.

Resource Center

  • PhoneBusiness Contact Center
    866.476.1460

    Phone24-Hour Automated Assistance
    800.SUNTRUST

    PhoneOnline Cash Manager
    800.382.3232

    PhoneFraud-Related Issues
    866.495.5411

  • Business Contact Center
    866.476.1460

  • 24-Hour Automated Assistance
    800.SUNTRUST

  • Online Cash Manager
    800.382.3232

  • Fraud-Related Issues
    866.495.5411

  • Client Services
    866.448.6394 - Use this number for all states

  • Loan Servicing
    888.461.8862

  • Payroll Card Account Servicing
    800.249.2226

  • Treasury Technical Support
    877.785.6925

  • For details about Wire Transfers with SunTrust, call 1.800.947.3786 – options 1 & 4

    SunTrust Incoming wire instructions:

    • For Domestic incoming wire use Routing ABA: 061000104
    • For International incoming wire use SWIFT/BIC: SNTRUS3A
    • Beneficiary account number: SunTrust full account number
    • Beneficiary name: The name as it appears on the SunTrust account


    SunTrust Incoming wire instructions are also available by calling: 1.800.947.3786 – options 1 & 1