SunTrust Bank Home SunTrust Bank Home

Support your partners with tailored franchise loans.

SunTrust has nearly 50 years of experience in franchise financing and corporate loan programs, and nearly $1 billion in loan commitments to businesses across a range of industries.

We offer customized franchise and corporate loan programs to support your franchisees, distributors, employees and other key partners—helping you expand your operations, manage working capital and strengthen your strategic relationships.

Our customized non-recourse and recourse franchise loan programs enable outsourcing of in-house loan programs, including:

  • Loan documentation
  • Billing
  • Servicing
  • Reporting
  • Monitoring

Often these loan programs offer the opportunity to generate fee income.

We treat your partners like they’re our own

We deliver efficient access to capital with favorable terms and pricing for you and your partners. Along with comprehensive solutions and superior service, we will assemble the right team to work closely with you at every stage, from structuring and application processing to servicing, reporting and collections.

We're proud to be a premier financing partner to McDonald's® and NAPA Auto Parts®.

Resource Center

  • Preparing to Transition Your Charlotte-based Business

    Placing your business in new hands takes holistic preparation. Some of the most important—and frequently overlooked—challenges can’t be measured in dollars and cents.

  • The Dynamic Investment Policy Statement

    Your goal is to provide investment guidance that is closely aligned with your foundation’s governance and investment philosophy. However, overly prescriptive investment policy statements can restrict decision makers from pursuing the best interests of the

  • 4 Strategies to Mitigate Unnecessary Endowment Risk

    Nonprofits should always consider the old adage that the best time to buy an umbrella is when the sun is shining. Portfolio uncertainty and the prospect of significant losses have the potential to reverberate throughout your organization for years to come

  • Ensuring the Future of Your Nonprofit Through Planned Giving

    Being thoughtful and strategic in building a planned giving program alleviates concern and establishes an appropriate structure that aligns with your organization’s purpose, needs and objectives. To start, become proficient in planned giving basics and th

  • Case Study: Credit Card Processor Partners to Expand

    To better facilitate future growth, Sterling required a partnership that would be flexible, as well as provide expansion capabilities for years to come.

  • PhoneBusiness Contact Center
    866.476.1460

    Phone24-Hour Automated Assistance
    800.SUNTRUST

    PhoneOnline Cash Manager
    800.382.3232

    PhoneFraud-Related Issues
    866.495.5411

  • Business Contact Center
    866.476.1460

  • 24-Hour Automated Assistance
    800.SUNTRUST

  • Online Cash Manager
    800.382.3232

  • Fraud-Related Issues
    866.495.5411

  • Client Services
    866.448.6394 - Use this number for all states

  • Loan Servicing
    888.461.8862

  • Payroll Card Account Servicing
    800.249.2226

  • Treasury Technical Support
    877.785.6925

  • For details about Wire Transfers with SunTrust, call 800.947.3786

    SunTrust Incoming wire instructions:

    • For Domestic incoming wire use Routing ABA: 061000104
    • For International incoming wire use SWIFT/BIC: SNTRUS3A
    • Beneficiary account number: SunTrust full account number
    • Beneficiary name: The name as it appears on the SunTrust account


    SunTrust Incoming wire instructions are also available by calling: 800.947.3786 - option 1