SunTrust Bank Home SunTrust Bank Home

Simplify your account management and optimize working capital.

In today’s fast paced business environment, managing working capital and liquidity is challenging. To maintain a competitive edge, you need flexible cash position management solutions to help you manage your accounts. We offer a full range of tools to help you simplify account reconcilement and at the same time optimize working capital.

Zero Balance Account
Optimize your funds with centralized, automated control while reducing bank fees and clerical workload—and earn greater returns on excess cash. With a Zero Balance Account, you can establish independent operating sub-accounts, linked to a single master account. At the end of the processing day, the sub-account ledgers adjust to zero or a threshold amount and the appropriate amount automatically transfers to or from your master account. Whatever your unique needs, accounts can be configured in a variety of ways to give you the control and detailed reporting you require.

Sub Account Management
Sub Account Management can help eliminate the need for multiple bank accounts, while maintaining the reporting integrity at the sub-account level. By establishing virtual sub-accounts, you have the ability to open and close sub-accounts, maintain separate statements, track balances, deposits and check disbursements. You can also allocate interest earnings and/or interest expense by division, department, customer or legal entity within one master bank account.

Eliminate excess balances
With our cash concentration service, you can reduce excess balances. We also offer overnight Business Sweep to help you maximize returns on your operating cash.

Some of the features of our cash position management solutions are:

Resource Center

  • Managing Collections

    Learn strategies to electronify customer payments to move funds into working capital quickly, increase collections efficiency, support fraud prevention, and meet customer preference for easy payment.

  • Protecting from Fraud

    Electronification of payments offers added security and preventative measures that address many risks involved with ever-increasing fraud incidents in paper payments.

  • Reporting and Controlling Cash

    Electronifying payments creates an information trail that identifies forecasting trends, integrates operational and financial data, and improves cash control with a consolidated cash position view.

  • Developing Strategies for the Electronification of Payments

    Learn how to develop strategies to electronify payments and take advantage of processing efficiency, faster movement through the cash cycle and better control of your business’s capital

  • Directing Payments

    Unlock efficiencies in vendor and partner payment while upgrading working capital management and improving capital efficiency by using electronic payments.

  • PhoneBusiness Contact Center
    866.476.1460

    Phone24-Hour Automated Assistance
    800.SUNTRUST

    PhoneOnline Cash Manager
    800.382.3232

    PhoneFraud-Related Issues
    866.495.5411

  • Business Contact Center
    866.476.1460

  • 24-Hour Automated Assistance
    800.SUNTRUST

  • Online Cash Manager
    800.382.3232

  • Fraud-Related Issues
    866.495.5411

  • Client Services
    866.448.6394 - Use this number for all states

  • Loan Servicing
    888.461.8862

  • Payroll Card Account Servicing
    800.249.2226

  • Treasury Technical Support
    877.785.6925

  • For details about Wire Transfers with SunTrust, call 1.800.947.3786 – options 1 & 4

    SunTrust Incoming wire instructions:

    • For Domestic incoming wire use Routing ABA: 061000104
    • For International incoming wire use SWIFT/BIC: SNTRUS3A
    • Beneficiary account number: SunTrust full account number
    • Beneficiary name: The name as it appears on the SunTrust account


    SunTrust Incoming wire instructions are also available by calling: 1.800.947.3786 – options 1 & 1