Payments Fraud Protection

Prevent losses with our advanced fraud protection tools.

SunTrust understands that preventing fraud is a top priority for treasury professionals. Payments fraud in particular can be a serious threat to your business. It can occur at multiple points in the payment process, by anyone who comes into contact with account information. Unfortunately, the perpetrators are often employees or other trusted contacts. We provide a full suite of advanced fraud protection tools to automatically flag unauthorized transactions and help you prevent losses before they occur.

Check fraud protection
We offer two levels of check fraud protection, both of which help you improve decision-making, reduce costs and free your staff to focus on exception items rather than laborious manual reconciliation.

  • Positive Pay: Transmit your check issue records to SunTrust, and Positive Pay automatically ensures that any checks posted for payment match your records.
  • Controlled Payment Reconciliation: For businesses seeking an extra level of check fraud protection, we perform a daily review of your accounts and provide same-day notification of suspicious checks as well as daily disbursement reconciliation and funding information.

ACH Fraud Control
While ACH is efficient and cost-effective, ACH fraud is on the rise. You can increase control over ACH and continue to take advantage of its low cost and cash flow advantages. ACH Fraud Control lets you set parameters for which transactions are allowed. And with our online ACH access, you’ll have the tools you need to monitor electronic payments and block unauthorized ACH debits before they post to your account.

Commercial Card fraud protection
If your staff uses company credit cards, fraudulent or abusive spending by unscrupulous employees or unauthorized users can cost you countless dollars. Enterprise Spend Platform, our online card management program, gives you unprecedented control over your card program with tools to track and prevent unauthorized card purchases.

To learn more, please contact your Treasury Sales Officer or Relationship Manager.

Some of the features of our payments fraud protection solutions are:

  • Check Fraud

    • Reduce the risk of fraudulent checks

      • Online Treasury Manager lets you receive exception notices, view check images, submit pay/no-pay decisions and more
      • Teller Access gives SunTrust branch personnel the ability to validate presented checks against your check issue file
      • Controlled Payment Reconciliation can be used for sub-accounts to provide accurate, same-day information for multiple disbursement units
  • ACH Fraud

    • Customizable protection with ACH Fraud Control

      • Receive detailed reporting on unauthorized debits
      • Customize your level of protection - block all ACH debits or review potentially unauthorized debits online before they post to your account
      • Safeguard your company’s sensitive account information by using a universal payment identification code (UPIC) to receive ACH payments
  • Commercial Cards

    • Prevent fraudulent or abusive purchases

      • Set ground rules for spending limits and permitted purchases to prevent unwanted usage before it occurs
      • Track company-wide and individual employee spending patterns with detailed transaction reports
      • Define policy on spending limits and permitted expenses with the Enterprise Spend Platform® Compliance Monitor feature—both you and you employees receive automatic e-mail alerts for transactions that fall outside the rules and require attention

Corporate & Commercial Banking Resource Center

Investment and Insurance Products:

Are Not FDIC or any other Government Agency Insured   Are Not Bank Guaranteed  May Lose Value 

© 2018 SunTrust Banks, Inc

equal housing logoSunTrust Bank is an Equal Housing Lender. Member FDIC

equal housing logoEqual Housing Lender. SunTrust Mortgage, Inc

SunTrust, SunTrust Mortgage, SunTrust PortfolioView, SunTrust Robinson Humphrey, SunTrust Premier Program, AMC Pinnacle, AMC Premier, Access 3, Signature Advantage Brokerage, Custom Choice Loan and SunTrust SummitView are federally registered service marks of SunTrust Banks, Inc. All other trademarks are the property of their respective owners.

Services provided by the following affiliates of SunTrust Banks, Inc.: Banking products and services are provided by SunTrust Bank, Member FDIC. Trust and investment management services are provided by SunTrust Bank, SunTrust Delaware Trust Company and SunTrust Banks Trust Company (Cayman) Limited. Securities, brokerage accounts and insurance (including annuities) are offered by SunTrust Investment Services, Inc., a SEC registered broker-dealer, member FINRA, SIPC, and a licensed insurance agency. Investment advisory services are offered by SunTrust Advisory Services, Inc., a SEC registered adviser. GFO Advisory Services, LLC is a SEC registered investment adviser that provides investment advisory services to a group of private investment funds and other non-investment advisory services to affiliates. Mortgage products and services are provided by SunTrust Mortgage, Inc.

SunTrust Mortgage, Inc. - NMLS #2915, 901 Semmes Avenue, Richmond, VA 23224, 1-800-634-7928. CA: licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, IL: Illinois Residential Mortgage Licensee #MB-989, Department of Financial and Professional Regulation, 100 W. Randolph, Suite 900, Chicago, IL 60601, 1-888-473-4858, MA: Mortgage Lender license #-ML-2915, NJ: Mortgage Banker License - New Jersey Department of Banking and Insurance, NY: Licensed Mortgage Banker—NYS Department of Financial Services, and RI: Rhode Island Licensed Lender.

"SunTrust Advisors" may be officers and/or associated persons of the following affiliates of SunTrust Banks, Inc.: SunTrust Bank, our commercial bank, which provides banking, trust and asset management services; SunTrust Investment Services, Inc., a registered broker-dealer, which is a member of FINRA and SIPC, and a licensed insurance agency, and which provides securities, annuities and life insurance products; SunTrust Advisory Services, Inc., a SEC registered investment adviser which provides Investment Advisory services.

SunTrust Private Wealth Management, International Wealth Management, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups and GenSpring are marketing names used by SunTrust Bank, SunTrust Banks Trust Company (Cayman) Limited, SunTrust Delaware Trust Company, SunTrust Investment Services, Inc., and SunTrust Advisory Services, Inc.

SunTrust Bank and its affiliates do not accept fiduciary responsibility for all banking and investment account types offered. Please consult with your SunTrust representative to determine whether SunTrust and its affiliates have agreed to accept fiduciary responsibility for your account(s) and if you have completed the documentation necessary to establish a fiduciary relationship with SunTrust Bank or an affiliate. Additional information regarding account types and important disclosures may be found at www.suntrust.com/investmentinfo.

SunTrust Robinson Humphrey is the trade name for the corporate and investment banking services of SunTrust Banks, Inc. and its subsidiaries, including SunTrust Robinson Humphrey, Inc., member FINRA and SIPC.