SunTrust Bank Home SunTrust Bank Home

Fast, secure access to funds for your business. More convenience for your customers.

SunTrust Merchant Services can provide you with secure, customized and cost-effective payment and credit card processing solutions, enabling you to accept virtually any type of card payment, including credit, debit and gift cards.

Our team of full-time payment industry experts will work with you to adopt the very latest payment industry technology, products and services.

With credit card processing from SunTrust, you can give your customers greater convenience and choice while you gain faster access to funds, reduce your company’s exposure to fraud, and simplify accounting.

  • Options for processing most forms of payment, including major credit cards, Electronic Benefits Transfer (EBT) cards, point-of-sale, and gift cards via phone, mail and Internet
  • Next-business-day funding for Visa®, MasterCard®, American Express® and Discover® network transactions with a SunTrust deposit account
  • Reliable service with 24/7 phone support, 365 days a year
  • Comprehensive, automated reporting in one monthly statement
  • Allows your business clients to pay with Purchasing Cards
  • An advanced system for easily resolving chargebacks, generally without your account being debited

Resource Center

  • Managing Collections

    Learn strategies to electronify customer payments to move funds into working capital quickly, increase collections efficiency, support fraud prevention, and meet customer preference for easy payment.

  • Protecting from Fraud

    Electronification of payments offers added security and preventative measures that address many risks involved with ever-increasing fraud incidents in paper payments.

  • Reporting and Controlling Cash

    Electronifying payments creates an information trail that identifies forecasting trends, integrates operational and financial data, and improves cash control with a consolidated cash position view.

  • Developing Strategies for the Electronification of Payments

    Learn how to develop strategies to electronify payments and take advantage of processing efficiency, faster movement through the cash cycle and better control of your business’s capital

  • Directing Payments

    Unlock efficiencies in vendor and partner payment while upgrading working capital management and improving capital efficiency by using electronic payments.

  • PhoneBusiness Contact Center
    866.476.1460

    Phone24-Hour Automated Assistance
    800.SUNTRUST

    PhoneOnline Cash Manager
    800.382.3232

    PhoneFraud-Related Issues
    866.495.5411

  • Business Contact Center
    866.476.1460

  • 24-Hour Automated Assistance
    800.SUNTRUST

  • Online Cash Manager
    800.382.3232

  • Fraud-Related Issues
    866.495.5411

  • Client Services
    866.448.6394 - Use this number for all states

  • Loan Servicing
    888.461.8862

  • Payroll Card Account Servicing
    800.249.2226

  • Treasury Technical Support
    877.785.6925

  • For details about Wire Transfers with SunTrust, call 1.800.947.3786 – options 1 & 4

    SunTrust Incoming wire instructions:

    • For Domestic incoming wire use Routing ABA: 061000104
    • For International incoming wire use SWIFT/BIC: SNTRUS3A
    • Beneficiary account number: SunTrust full account number
    • Beneficiary name: The name as it appears on the SunTrust account


    SunTrust Incoming wire instructions are also available by calling: 1.800.947.3786 – options 1 & 1