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Fast, secure access to funds for your business. More convenience for your customers.

SunTrust Merchant Services can provide you with secure, customized and cost-effective payment and credit card processing solutions, enabling you to accept virtually any type of card payment, including credit, debit and gift cards.

Our team of full-time payment industry experts will work with you to adopt the very latest payment industry technology, products and services.

With credit card processing from SunTrust, you can give your customers greater convenience and choice while you gain faster access to funds, reduce your company’s exposure to fraud, and simplify accounting.

  • Options for processing most forms of payment, including major credit cards, Electronic Benefits Transfer (EBT) cards, point-of-sale, and gift cards via phone, mail and Internet
  • Next-business-day funding for Visa®, MasterCard®, American Express® and Discover® network transactions with a SunTrust deposit account
  • Reliable service with 24/7 phone support, 365 days a year
  • Comprehensive, automated reporting in one monthly statement
  • Allows your business clients to pay with Purchasing Cards
  • An advanced system for easily resolving chargebacks, generally without your account being debited

Resource Center

  • How Logistics Firms Can Leverage Emerging Technologies

    Today’s logistics and transportation companies stand to evolve and excel, with the right planning and execution.

  • Preparing to Transition Your Charlotte-based Business

    Placing your business in new hands takes holistic preparation. Some of the most important—and frequently overlooked—challenges can’t be measured in dollars and cents.

  • The Dynamic Investment Policy Statement

    Your goal is to provide investment guidance that is closely aligned with your foundation’s governance and investment philosophy. However, overly prescriptive investment policy statements can restrict decision makers from pursuing the best interests of the

  • 4 Strategies to Mitigate Unnecessary Endowment Risk

    Nonprofits should always consider the old adage that the best time to buy an umbrella is when the sun is shining. Portfolio uncertainty and the prospect of significant losses have the potential to reverberate throughout your organization for years to come

  • Ensuring the Future of Your Nonprofit Through Planned Giving

    Being thoughtful and strategic in building a planned giving program alleviates concern and establishes an appropriate structure that aligns with your organization’s purpose, needs and objectives. To start, become proficient in planned giving basics and th

  • PhoneBusiness Contact Center
    866.476.1460

    Phone24-Hour Automated Assistance
    800.SUNTRUST

    PhoneOnline Cash Manager
    800.382.3232

    PhoneFraud-Related Issues
    866.495.5411

  • Business Contact Center
    866.476.1460

  • 24-Hour Automated Assistance
    800.SUNTRUST

  • Online Cash Manager
    800.382.3232

  • Fraud-Related Issues
    866.495.5411

  • Client Services
    866.448.6394 - Use this number for all states

  • Loan Servicing
    888.461.8862

  • Payroll Card Account Servicing
    800.249.2226

  • Treasury Technical Support
    877.785.6925

  • For details about Wire Transfers with SunTrust, call 800.947.3786

    SunTrust Incoming wire instructions:

    • For Domestic incoming wire use Routing ABA: 061000104
    • For International incoming wire use SWIFT/BIC: SNTRUS3A
    • Beneficiary account number: SunTrust full account number
    • Beneficiary name: The name as it appears on the SunTrust account


    SunTrust Incoming wire instructions are also available by calling: 800.947.3786 - option 1