Confidently manage your account and potentially avoid fees by making sure your deposits are available before you make purchases. SunTrust makes every effort to make deposited funds available as quickly as possible. However, there are times when we may need to place a hold, which means that it may take a few extra days before the money you deposited is available for use.
We are committed to clear communication about deposited funds’ availability and hope the information and resources on this page help you manage your money and spending with less stress, so you can focus more on what matters most to you.
Use Online and Mobile Banking to easily view your deposits and, in case a hold is placed, when funds will be available. Click through the numbered sections below for more information about transactions.
A list of all your transactions. If you click on a transaction within your Online or Mobile Banking, a transaction detail screen will provide more information.
Click on your deposit transaction to view deposit details, including the deposit amount. Pending deposits will be updated with the amount once your deposit has been processed and is reflected in your available balance.
If a deposit is held, you will see "Pending Hold" or "Funds Held" in the transaction view. By clicking on one of these detail views, you will know how much of your deposited funds have been held. Remember, funds that are being held are not available for use.
We will show you the deposit from which funds are being held, the date that it was made, and the total amount of funds being held. The amount will update as funds become available, helping you to see when your funds can be spent.
Account Balance History
Access this screen to see how your transactions posted each night, for the past 90 days. You'll be able to see holds that were in place and how they impacted your balance. To access this screen, select "View Account Balance History" from the transaction view screen.
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