It all starts with the kind of account you want to open and the way you prefer to open it. After that, there are only a handful of steps to get your account up and running. We can help you with it all—no matter which account(s) you choose to open.
The list below can help you accomplish the most important steps to opening a new account. Depending on the account(s) you've chosen, some steps may not apply.
Click on the accounts below to get an overview of offerings, and explore product pages and brochures for more details. Or, go to the SunTrust Checking Account Guides and Disclosures page to view account overview guides and the fee schedule now.
All of the options below are available to you no matter which account(s) you choose to open.
Online Banking is an essential part of using your account(s) and managing your money. With it, you can view details for all of your SunTrust accounts in one place, with one password, any time of day. If you opened your account in a branch or over the phone, you received an email from SunTrust with an Online Banking signup link and instructions. You must use this link to sign up.
Can't find your Online Banking signup email? Call us at 800.SUNTRUST Monday–Friday 8 a.m.–8 p.m. or Saturday 8 a.m.–5 p.m.
Or, stop by a branch.
This is an important step in the account opening process because it helps ensure that your account stays open and active. No money in your account makes it seems like you don't use it or need it.
Here are some simple ways to make your first deposit:
This step will only apply to you if you open a checking account. It will take about a week to receive your debit card in the mail, and it will come with a letter listing your simple options for activation. If you haven’t received your debit card after seven business days from the time you opened your account, contact us and we’ll help make sure you get one.
Monday–Friday 8 a.m.–8 p.m. and Saturday 8 a.m.–5 p.m.
Or, come in and talk with us in person.
Find a branch
What will I need to open my account(s)*?
What can I expect to receive at account opening?
There's never a fee to open an account, but there are other account-related fees (i.e., paper-statement fee, monthly maintenance fee, etc.) for most accounts. To learn more about fees and how to avoid them, visit our Account Maintenance and Other Fees page.
Learn About Fees >
* To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. When you open an account, or when you are added to an existing account, we will ask for your name, permanent street address, Social Security number or TIN, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license, state ID, Passport, or other primary identification documents. If you are a nonresident alien, we will record your Passport number, the name of the country that issued the Passport and your foreign address. We will accept a Post Office box only as a mailing address.
The SunTrust Weekly Market Monitor provides a view of last week’s market events.
Professional athletes have fewer working years than most to save for retirement. With a little planning, fiscal restraint and a trusted financial advisor, a great retirement is within reach.
Music executives don’t need to just understand music. They need to fully grasp the importance of being business savvy while navigating the industry.
Breaking into the music industry can be difficult, but a strong grasp of the business world can make it easier for music executives to succeed.
As a professional athlete, it’s important to guard your information from potential hackers. Follow these precautionary steps to help protect yourself from fraud.
SunTrust Bank, now Truist Bank, Member FDIC. ©2020 Truist Financial Corporation. SunTrust®, the SunTrust logo, and Truist are service marks of Truist Financial Corporation. All rights reserved.
Equal Housing Lender
Investment and Insurance Products:
Are Not FDIC or any other Government Agency Insured Are Not Bank Guaranteed May Lose Value
All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real estate industry. Search the NMLS Registry.Link opens a new window
Truist, SunTrust®, SunTrust PortfolioView, SunTrust Robinson Humphrey®, SunTrust Premier Program®, AMC Pinnacle®, AMC Premier®, Access 3®, Signature Advantage Brokerage, Custom Choice Loan®, SunTrust SummitView®, LightStream®, GFO Advisory Services®, BB&T®, BB&T Securities®, BB&T Sterling Advisors, Sterling Capital®, BB&T Investments, and BB&T Scott & Stringfellow® are service marks of Truist Financial Corporation. All rights reserved. All other trademarks are the property of their respective owners.
Services provided by the following affiliates of Truist Financial Corporation: Banking products and services, including loans and deposit accounts, are provided by SunTrust Bank and Branch Banking and Trust Company, both now Truist Bank, Member FDIC. Trust and investment management services are provided by SunTrust Bank and Branch Banking and Trust Company, both now Truist Bank, and SunTrust Delaware Trust Company. Securities, brokerage accounts and /or insurance (including annuities) are offered by SunTrust Investment Services, Inc. and BB&T Securities, LLC, P.J. Robb Variable Corp., and Precept Advisory Group, LLC, which are SEC registered broker-dealers, members FINRALink opens a new window, SIPCLink opens a new window, and a licensed insurance agency where applicable. Investment advisory services are offered by SunTrust Advisory Services, Inc., GFO Advisory Services, LLC, BB&T Securities, LLC, Sterling Capital Management, LLC, and BB&T Institutional Investment Advisors, Inc., each SEC registered investment advisers. BB&T Sterling Advisors, BB&T Investments and BB&T Scott & Stringfellow, are divisions of BB&T Securities, LLC. Mutual fund products are advised by Sterling Capital Management, LLC. Mortgage products and services are offered through SunTrust Mortgage, a tradename for SunTrust Bank now Truist Bank.
"SunTrust Advisors" may be officers and/or associated persons of the following affiliates of Truist Financial Corporation: SunTrust Bank now Truist Bank, our commercial bank, which provides banking, trust and asset management services; SunTrust Investment Services, Inc., a registered broker-dealer, which is a member of FINRALink opens a new window and SIPCLink opens a new window, and a licensed insurance agency, and which provides securities, annuities and life insurance products; SunTrust Advisory Services, Inc., a SEC registered investment adviser which provides Investment Advisory services.
SunTrust Private Wealth Management, International Wealth Management, GenSpring, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups are marketing names used by SunTrust Bank now Truist Bank, SunTrust Investment Services, Inc., and SunTrust Advisory Services, Inc.
SunTrust Robinson Humphrey is the trade name for the corporate and investment banking services of Truist Financial Corporation and its subsidiaries, including SunTrust Robinson Humphrey, Inc., member FINRALink opens a new window and SIPCLink opens a new window.
Thank you for choosing SunTrust now Truist. We welcome the opportunity to serve your financial needs. While SunTrust and BB&T have merged to become Truist, both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees, and pricing.
Our friendly teammates at your local BB&T branches will be happy to walk you through their products. You can also learn more by contacting them at 1-800-BANK-BBT or BBT.com.