It all starts with the kind of account you want to open and the way you prefer to open it. After that, there are only a handful of steps to get your account up and running. We can help you with it all—no matter which account(s) you choose to open.
The list below can help you accomplish the most important steps to opening a new account. Depending on the account(s) you've chosen, some steps may not apply.
Click on the accounts below to get an overview of offerings, and explore product pages and brochures for more details. Or, go to the SunTrust Checking Account Guides and Disclosures page to view account overview guides and the fee schedule now.
All of the options below are available to you no matter which account(s) you choose to open.
Online Banking is an essential part of using your account(s) and managing your money. With it, you can view details for all of your SunTrust accounts in one place, with one password, any time of day. If you opened your account in a branch or over the phone, you received an email from SunTrust with an Online Banking signup link and instructions. You must use this link to sign up.
Can't find your Online Banking signup email? Call us at 800.SUNTRUST Monday–Friday 8 a.m.–8 p.m. or Saturday 8 a.m.–5 p.m.
Or, stop by a branch.
This is an important step in the account opening process because it helps ensure that your account stays open and active. No money in your account makes it seems like you don't use it or need it.
Here are some simple ways to make your first deposit:
This step will only apply to you if you open a checking account. It will take about a week to receive your debit card in the mail, and it will come with a letter listing your simple options for activation. If you haven’t received your debit card after seven business days from the time you opened your account, contact us and we’ll help make sure you get one.
Monday–Friday 8 a.m.–8 p.m. and Saturday 8 a.m.–5 p.m.
Or, come in and talk with us in person.
Find a branch
What will I need to open my account(s)*?
What can I expect to receive at account opening?
There's never a fee to open an account, but there are other account-related fees (i.e., paper-statement fee, monthly maintenance fee, etc.) for most accounts. To learn more about fees and how to avoid them, visit our Account Maintenance and Other Fees page.
Learn About Fees >
* To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. When you open an account, or when you are added to an existing account, we will ask for your name, permanent street address, Social Security number or TIN, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license, state ID, Passport, or other primary identification documents. If you are a nonresident alien, we will record your Passport number, the name of the country that issued the Passport and your foreign address. We will accept a Post Office box only as a mailing address.
A number of tools can help business owners with accurate and timely payments among vendors and customers. Use this checklist to help your business process more efficient transactions.
The latest generation of business banking and payments technologies offers forward-thinking businesses the unprecedented ability to collect payments in less time, with less effort and without a great deal of your attention.
Use this mortgage refinance calculator to compare your existing monthly mortgage payment with a refinanced loan.
Like all homebuyers, millennials may need a little assistance determining what they can afford, especially in light of current priorities.
This podcast offers insights on what’s driving millennial homebuyers today, what they perceive as risks and how their lifestyles differ from generations before them.
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