It all starts with the kind of account you want to open and the way you prefer to open it. After that, there are only a handful of steps to get your account up and running. We can help you with it all—no matter which account(s) you choose to open.
The list below can help you accomplish the most important steps to opening a new account. Depending on the account(s) you've chosen, some steps may not apply.
Click on the accounts below to get an overview of offerings, and explore product pages and brochures for more details. Or, go to the SunTrust Checking Account Guides and Disclosures page to view account overview guides and the fee schedule now.
All of the options below are available to you no matter which account(s) you choose to open.
Online Banking is an essential part of using your account(s) and managing your money. With it, you can view details for all of your SunTrust accounts in one place, with one password, any time of day. If you opened your account in a branch or over the phone, you received an email from SunTrust with an Online Banking signup link and instructions. You must use this link to sign up.
Can't find your Online Banking signup email? Call us at 800.SUNTRUST Monday–Friday 8 a.m.–8 p.m. or Saturday 8 a.m.–5 p.m.
Or, stop by a branch.
This is an important step in the account opening process because it helps ensure that your account stays open and active. No money in your account makes it seems like you don't use it or need it.
Here are some simple ways to make your first deposit:
This step will only apply to you if you open a checking account. It will take about a week to receive your debit card in the mail, and it will come with a letter listing your simple options for activation. If you haven’t received your debit card after seven business days from the time you opened your account, contact us and we’ll help make sure you get one.
Monday–Friday 8 a.m.–8 p.m. and Saturday 8 a.m.–5 p.m.
Or, come in and talk with us in person.
Find a branch
What will I need to open my account(s)*?
What can I expect to receive at account opening?
There's never a fee to open an account, but there are other account-related fees (i.e., paper-statement fee, monthly maintenance fee, etc.) for most accounts. To learn more about fees and how to avoid them, visit our Account Maintenance and Other Fees page.
Learn About Fees >
* To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. When you open an account, or when you are added to an existing account, we will ask for your name, permanent street address, Social Security number or TIN, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license, state ID, Passport, or other primary identification documents. If you are a nonresident alien, we will record your Passport number, the name of the country that issued the Passport and your foreign address. We will accept a Post Office box only as a mailing address.
SunTrust Private Wealth Management’s Global Perspective provides a view of the latest global economy and market events. Read the latest report here.
The SunTrust Weekly Market Monitor provides a view of last week’s market events.
Chief Market Strategist Keith Lerner discusses the balancing act between negative and positive forces in the latest market outlook from the SunTrust Investment Advisory Group.
Organizations should be prepared to review non-cash gifts such as stock, real estate or household items. To ease this process, every organization should draft a gift acceptance policy.
Strategic planning is critical for not-for-profits. But organizations need to understand how to use strategic planning effectively to benefit the long-term health of their organizations.
Investment and Insurance Products:
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Services provided by the following affiliates of SunTrust Banks, Inc.: Banking products and services are provided by SunTrust Bank, Member FDIC. Trust and investment management services are provided by SunTrust Bank, SunTrust Delaware Trust Company. Securities, brokerage accounts and insurance (including annuities) are offered by SunTrust Investment Services, Inc., a SEC registered broker-dealer, member FINRA, SIPC, and a licensed insurance agency. Investment advisory services are offered by SunTrust Advisory Services, Inc., a SEC registered adviser. GFO Advisory Services, LLC is a SEC registered investment adviser that provides investment advisory services to a group of private investment funds and other non-investment advisory services to affiliates. Mortgage products and services are offered through SunTrust Mortgage, a tradename for SunTrust Bank, and loans are made by SunTrust Bank.
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