Sign up for free1 text alerts via SunTrust's Fraud Alert System
How it Works
1. SunTrust will automatically alert you through SMS text or by phone to suspicious debit or credit card activity on your personal accounts. You’ll receive a fraud alert text message on your mobile phone.
2. You text back a "Y" or "N".
3. If you text "N" to tell us it's not your purchase, we'll stop the transaction and text you a number to call to validate outstanding charges, prevent any further fraud and start the process of getting you a new card.
Get Started With Text Alerts
Be sure to provide SunTrust with your mobile phone number and other updated contact information.
Call us at 1.800.SUNTRUST or stop by a local branch and talk to one of our teammates.
For another way to monitor your accounts, sign up for Balance Alerts via Online Banking.
1 Standard carrier messaging rates do not apply. SunTrust Fraud text alerts are free and supported by Verizon Wireless, AT&T, Sprint, T-Mobile© and Metro PCS. Carriers not supported will not receive text messaging.