If you believe that you have fallen victim to identity theft, contact all three credit bureaus—Equifax, Experian and TransUnion. When you alert them to possible fraud, they can flag your files so that new accounts cannot be open in your name without your explicit permission.
Call Equifax: 1.800.525.6285 | Call Experian: 1.800.397.3742 | Call TransUnion: 1.800.680.7289
There are several other steps that should be taken when working to resolve identity theft and repair your accounts. You can find more of that information, including how to handle non-SunTrust account incidents on our Theft Signs & Solutions page.