Customer Service Center

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If you've got SunTrust customer service questions, you're in the right place.

Here's how to get started with SunTrust products and services:

Online Account Services

Getting to the bank during banker's hours isn't always in the cards. Get the same level of convenience of your local branch in your home or at your office when you bank online with the security you expect from SunTrust.

Looking for more financial help? Visit our Resource Center:

Hearing impaired clients: TDD (TDD compatible equipment required):
800-854-8965
 

Monday - Friday 9:00 AM to 5:00 PM ET
 

We gladly accept relay service calls at 800-SunTrust (800-786-8787) and all of our branches


Please be advised that you or your relay service provider will be required to authenticate your identity prior to receiving any information regarding your account

See something suspicious on your account?