We know just how busy financial aid work can get — so we want to make working with SunTrust as easy as possible. That’s why we’ve brought together a variety of helpful lending resources into one convenient place.
|Contact||Support Services Offered||Contact Information|
For financial aid officers:
For loan applicants:
|School Relationship Managers||
||Find your representative|
|AES - Loan Servicing||
For financial aid officers:
|AES - Default Management||
AES has created an informational website that guides borrowers and parents through all aspects of the student aid process.
Process cancellations of a SunTrust private student loan disbursement at any time prior to the disbursement date.
When returning a check, please include the following information:
Send returned checks to the following address:
For overnight mail, please send to:
Total estimated time from a SunTrust private student loan application to receipt of loan disbursement: 2-6 weeks depending on time of year.
* Indicates a financial aid office action item.
|Loan Processing Step||Details|
Application — 15 minutes
Credit Decision — Instant
Complete a quick, online credit application and get an instant credit decision.
Upon credit approval, student/cosigner selects loan options, such as
Estimated Time: 1-2 weeks
Student/cosigner provides required document(s) online, by fax or mail including:
Plus, additional documents, if needed:
3. Review & Signing
Estimated Time: 1-2 weeks
4. School Certification
Estimated Time: 2-4 weeks
Timing depends on when the student applies and the school's procedures.
* The school certifies that:
The school can do this by utilizing various CommonLine processing systems including ScholarNet, ELM or www.schoolcertify.com.
5. Final Review & Release of Loan Funds
Estimated Time: 1.5+ weeks
Students/cosigner reviews the final loan disclosure; there are 3 days to cancel, then funds are released.
* Date(s) funds are sent to school are determined by the school — funds are sent to the school.
Do your students need money for college? Our student loans have got you covered.
When your students have explored federal aid and other ways to pay for school, and they’re still falling short, a SunTrust private student loan can help fill the gap. Available to undergraduates and graduate students, SunTrust college loans provide money for tuition, housing and other school expenses.
Custom Choice Loan® vs. Union Federal® Private Student Loan
For easy comparison, the key differences between these loans are that:
Graduate Business School Loan vs. the Custom Choice Loan and Union Federal Private Student Loan
Graduate business students attending an approved school can apply for any of the SunTrust private student loans; however, there are some key differences in the loans. The Graduate Business School Loan:
In-School Refinance Option
Does a student already have a private student loan? With the In-School Refinance Option, students can transfer the balance(s) of existing private student loan(s)2 when they apply for a new SunTrust student loan, possibly at a new advantageous interest rate or monthly payment amount.
How It Works
Important Information About These Products
Before applying for a private student loan, SunTrust recommends comparing all financial aid alternatives including grants, scholarships, and both federal and private student loans.
Union Federal is a federally registered trademark of Cognition Financial Corporation. Start Student Loan is a trademark of Cognition Financial Corporation. Both are used by SunTrust under license. Truist Financial Corporation (“SunTrust now Truist” or “Lender”) is the lender of these private student loans and they are not offered in connection with any other lender or the federal government. Cognition Financial Corporation is not an affiliate of Lender.
Certain restrictions and limitations may apply. Lender reserves the right to change or discontinue these programs without notice. These loan programs are subject to approval under the Lender’s credit policy and other criteria and may not be available in certain jurisdictions.
View payment examples for the Custom Choice Loan, the Union Federal Private Student Loan, Start Student Loan or the Graduate Business School Loan. The 15 year term and Partial Interest Repayment option (paying $25 per month during in-school deferment) are only available for loan amounts of $5,000 or more. The Full Deferment option is the only option offered on the Start Student Loan. Making interest only or partial interest payments during in-school deferment (including the grace period) will not reduce the principal balance of the loan.
Private student loans that can be refinanced with a new SunTrust private student loan are private student loans and private consolidation loans that the student applicant used for, or used to refinance loans used for, certain postsecondary expenses not currently in a past due status. Loans that cannot be refinanced into this loan are (1) private student loans for which the student applicant is not the primary borrower, (2) Federal student loans and (3) student loans made by an educational institution. Loans being refinanced must have been used for "qualified higher education expenses" (defined by the Internal Revenue Code), which consists of expenses included in the Higher Education Act's definition of "cost of attendance".
Already have a private student loan? With the In-School Refinance Option, you can transfer the balance of your existing student loan to a new SunTrust student loan.
SunTrust explains how you can save money on college by making the most of financial aid.
Graduating with student loan debt? Here are some tips to help you manage the process.
It's crucial to discuss personal finance with college-bound kids.
This tool helps you to budget for living expenses for one year of college.
Determine the future cost of tuition based on the inflation rate you input.
For more details about Wire Transfers with SunTrust, call 800.947.3786.
SunTrust incoming wire instructions:
SunTrust incoming wire instructions are also available by calling 800.947.3786 - option 1
SunTrust Bank, now Truist Bank, Member FDIC. ©2020 Truist Financial Corporation. SunTrust®, the SunTrust logo, and Truist are service marks of Truist Financial Corporation. All rights reserved.
Equal Housing Lender
Investment and Insurance Products:
Are Not FDIC or any other Government Agency Insured Are Not Bank Guaranteed May Lose Value
All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real estate industry. Search the NMLS Registry.Link opens a new window
Truist, SunTrust®, SunTrust PortfolioView, SunTrust Robinson Humphrey®, SunTrust Premier Program®, AMC Pinnacle®, AMC Premier®, Access 3®, Signature Advantage Brokerage, Custom Choice Loan®, SunTrust SummitView®, LightStream®, GFO Advisory Services®, BB&T®, BB&T Securities®, BB&T Sterling Advisors, Sterling Capital®, BB&T Investments, and BB&T Scott & Stringfellow® are service marks of Truist Financial Corporation. All rights reserved. All other trademarks are the property of their respective owners.
Services provided by the following affiliates of Truist Financial Corporation: Banking products and services, including loans and deposit accounts, are provided by SunTrust Bank and Branch Banking and Trust Company, both now Truist Bank, Member FDIC. Trust and investment management services are provided by SunTrust Bank and Branch Banking and Trust Company, both now Truist Bank, and SunTrust Delaware Trust Company. Securities, brokerage accounts and /or insurance (including annuities) are offered by SunTrust Investment Services, Inc. and BB&T Securities, LLC, P.J. Robb Variable Corp., and Precept Advisory Group, LLC, which are SEC registered broker-dealers, members FINRALink opens a new window, SIPCLink opens a new window, and a licensed insurance agency where applicable. Investment advisory services are offered by SunTrust Advisory Services, Inc., GFO Advisory Services, LLC, BB&T Securities, LLC, Sterling Capital Management, LLC, and BB&T Institutional Investment Advisors, Inc., each SEC registered investment advisers. BB&T Sterling Advisors, BB&T Investments and BB&T Scott & Stringfellow, are divisions of BB&T Securities, LLC. Mutual fund products are advised by Sterling Capital Management, LLC. Mortgage products and services are offered through SunTrust Mortgage, a tradename for SunTrust Bank now Truist Bank.
"SunTrust Advisors" may be officers and/or associated persons of the following affiliates of Truist Financial Corporation: SunTrust Bank now Truist Bank, our commercial bank, which provides banking, trust and asset management services; SunTrust Investment Services, Inc., a registered broker-dealer, which is a member of FINRALink opens a new window and SIPCLink opens a new window, and a licensed insurance agency, and which provides securities, annuities and life insurance products; SunTrust Advisory Services, Inc., a SEC registered investment adviser which provides Investment Advisory services.
SunTrust Private Wealth Management, International Wealth Management, GenSpring, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups are marketing names used by SunTrust Bank now Truist Bank, SunTrust Investment Services, Inc., and SunTrust Advisory Services, Inc.
SunTrust Robinson Humphrey is the trade name for the corporate and investment banking services of Truist Financial Corporation and its subsidiaries, including SunTrust Robinson Humphrey, Inc., member FINRALink opens a new window and SIPCLink opens a new window.
Thank you for choosing SunTrust now Truist. We welcome the opportunity to serve your financial needs. While SunTrust and BB&T have merged to become Truist, both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees, and pricing.
Our friendly teammates at your local BB&T branches will be happy to walk you through their products. You can also learn more by contacting them at 1-800-BANK-BBT or BBT.com.