Student Loans Help & Tools

SunTrust Student Loan Help

Do you have questions about paying for college? Do you want to know how to apply for a private student loan? Do you need assistance with an existing SunTrust student loan? We’re here to help every step of the way, with handy online resources and convenient support from SunTrust Education Loan Specialists.

Access Your Account & Contact Us

  • Find out where and how to make payments and manage your account
  • Get SunTrust customer service contact information

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Calculate Your Loan Amount

Applying for a student loan? This calculator can help you find the loan amount you need.

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Pop quiz. Do you know what “cost of attendance” is?  Are you familiar with terms such as “cosigner” and “Free Application for Federal Student Aid”? If not, check out our Student Loan Glossary.

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Find answers to many of the most common questions about paying for college, planning for a SunTrust private student loan, being a cosigner and more.

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College Guides

Are you wondering how to pay for college? Or perhaps you'd like to know more about getting a particular academic degree? Review our guides for helpful information about student lending.

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Are You Financially Savvy?

Many college students don't understand money management. Learn how to be smart about your money with our short financial articles.

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Important Information

Before applying for a private student loan, SunTrust recommends comparing all financial aid alternatives including grants, scholarships, and both federal and private student loans. View and compare the available features of SunTrust private student loans.

Union Federal is a federally registered trademark of Cognition Financial Corporation. Start Student Loan is a trademark of Cognition Financial Corporation. Both are used by SunTrust Bank under license. SunTrust Bank is the lender of these private student loans and they are not offered in connection with any other lender or the federal government. Cognition Financial Corporation is not an affiliate of SunTrust Bank.

Certain restrictions and limitations may apply. SunTrust Bank reserves the right to change or discontinue these programs without notice. These loan programs are subject to approval under the SunTrust credit policy and other criteria and may not be available in certain jurisdictions.

Looking to reduce your interest rate by 0.50%?

If you are looking for a student loan, get 0.50% off the interest rate when you apply for a new Custom Choice Loan on or before 9/30/19!*

Read Important Disclaimers

* The Summer Savings discount has been extended and the offer is now valid for new Custom Choice Loans for which applications are submitted for a credit decision between 12:00:00am EST on June 1, 2019 and 11:59:59pm EST on September 30, 2019. A 0.50% interest rate reduction will be included in the loan options presented to an applicant during the online application process, upon passing the initial credit review. The interest rate reduction will be applied as of the first disbursement date and will be effective for the life of the loan.

Loans Resource Center

  • Contact

  • Wires

      For more details about Wire Transfers with SunTrust, call 800.947.3786.


      SunTrust incoming wire instructions:

      • For domestic incoming wires, use Routing ABA: 061000104
      • For international incoming wires, use SWIFT/BIC: SNTRUS3A
      • Beneficiary account number: SunTrust full account number
      • Beneficiary name: The name as it appears on the SunTrust account

      SunTrust incoming wire instructions are also available by calling 800.947.3786 - option 1