When does money go into and out of my account?

Knowing when money is deposited or withdrawn from your account is key to accurately tracking your balance.
The following definitions and examples will help you stay on top of your finances.

Mon Tues Wed
Starting available balance* $1,000 $1,575 $1,575
Starting current balance $1,000 $1,600 $1,600
Check Card purchase: sushi lunch ($25+tip) -$25 -$25 -$30
Direct Deposit: Jane's paycheck +$600
Personal Check: $100 to Jane's doctor $0 -$100
Ending available balance* $1,575 $1,575 $1,470
Ending current balance $1,000 $1,600 $1,470
*as seen in Online Banking
Type of balances

Available balance

Your available balance is the money in your checking or savings account that's currently available to you to make purchases, withdrawals, etc. Keep an eye on this balance because it is the balance used to assess overdraft fees or returned item fees. The available balance reflects any processed and pending transactions and any holds. It does not include any checks you have written that have not posted. (Checks are processed during the nightly posting and will be reflected the next day.) The available balance is updated throughout the day with posted or pending transactions — getting cash from the ATM, paying for a burrito with your Check Card, transferring funds over the phone or online, cashing a check, sending your sister in California money via a wire transfer, etc.


Current (ledger) balance

Your current balance (also called ledger balance) is the actual amount in your account and does not change throughout the day. It does not include holds or pending transactions. For example, if you used your Check Card to buy gas late last night, the charge would not actually affect your current balance until the transaction posts to your account (when the gas station processes your transaction).

Collected balance

Your collected balance is the same as the current (ledger) balance, except that it does not include any checks you have deposited for which we have yet to receive credit (the actual funds). The collected balance, like the current (ledger) balance, is not updated with the day's activity.

Deposits

When deposited funds are available depends on the type of deposit (check, cash, Direct Deposit, etc.) and when it is made. The following chart will help you understand the daily cut-off times for each deposit type and when the funds will be available for withdrawal or to cover transactions presented during nightly processing.

Type of deposit Cut-off time for deposit to post
that day
When it's available for purchases, checks, etc. When it's available to withdraw
Cash deposit given to the teller Varies (check with your local branch) Same business day
(based on cut-off time)
Immediately
Cash deposit through the ATM 12 noon ET (M-F) for ATMs with envelope deposit

9pm ET (M-F) for ATMs with Deposit Image technology
Same business day
(based on cut-off time)
Available once processed by the branch teller
Cash deposit through the Night Depository 7am ET (M-F) Same business day
(based on cut-off time)
Available once processed by the branch teller
Direct Deposit Post throughout the day Same business day
(based on cut-off time)
Immediately
Check deposit (branch/ATM) Varies (check with your local branch for its cut-off time and the ATM cut-off time) Next business day, excluding holds Next business day, excluding holds
Mobile Deposit 9pm ET (M-F) Before 9pm ET - next business day, excluding holds

After 9pm ET - 2nd business day, excluding holds
Before 9pm ET - next business day, excluding holds

After 9pm ET - 2nd business day, excluding holds
Holds

In most cases, SunTrust makes funds from deposited checks available to you before the funds are collected. However, in some cases, we may place a hold on your account for the amount of a deposited check. For example, if we have reason to believe a check you deposit will not be paid or if the deposited checks total more than $5,000 in one day, a hold may be placed. If we do place a hold on your deposit, you will be notified of the dates the funds will be available for payment or withdrawal.


Read more about funds availability here. (For South Florida residents only, you can learn more here.)

Transfers

The type of transfer you make determines when the funds will be available.
You can use the chart below as a guide.

Type of transfer Online Mobile Phone ATM SunTrust branch
Internal (between your SunTrust accounts) Funds available immediately Funds available immediately Funds available immediately Funds available immediately Funds available immediately
External (between your SunTrust account to your account at a different bank, or to a third party) Funds available up to 3 days after transfer
Wire transfer Funds available once processed
Check Card (debit) purchases

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When will my Check Card purchases show up?
When you use your Check Card, you might notice that the transaction shows as pending, then it may not be displayed, only to show up a few days later. So, what's going on? Say you use your Check Card to buy your groceries. The cashier may ask if you want to run the card as "credit" or "debit," although both will take the funds out of your checking account. Selecting "debit" prompts you to enter your PIN. Selecting "credit" doesn't require a PIN, but may require a signature, and shows up as a pending transaction because there is a merchant authorization. At this point, SunTrust has committed to paying the transaction, but must wait for the merchant to submit the final transaction for payment. While most merchants submit items for processing within three days, occasionally it takes up to five days for the actual amount to be deducted from your account. If you make a Check Card purchase using your PIN, the transaction will post quicker than if you sign for your purchase.

Checks

A check is a request to pay a specific amount of money from your checking account to another person, merchant or organization. You can also write a check to withdraw cash from your account. The impact of a check on your balance is determined by how it is presented for payment. For example, if you write a check to a person and he comes into a SunTrust branch and cashes the check, we'll immediately lower your available balance by the amount of the check. But say you write a check to a merchant for a purchase, your account balance will be reduced when the merchant deposits the check and it is sent to us for processing. (When a check is presented for payment, we may choose to return the check if your available balance is not sufficient to cover the transaction amount.)

Electronic/ACH debits

You can allow a company to request electronic payments directly from your account. These transactions are called electronic debits or ACH (Automated Clearing House) transactions. You might use this kind of transaction to pay your car insurance, mortgage, gym membership or utility bills — any type of recurring payments. You can also pay your bills using Online Banking or Mobile Banking. These transactions may also be processed using ACH. ACH/electronic debits will memo-post to your available balance as soon as we receive them. Electronic debits are not guaranteed — if you don't have a sufficient balance, we may have to return the item.

Sometimes a merchant or company will convert a check you've written to them into an electronic debit or "electronic check." The information on your check is transferred electronically through the ACH. This eliminates the process of the physical check moving through the system, so it's a lot faster. (Your original check will be destroyed by the merchant or handed back to you for disposal.) For example, you write a check at a major retail store for your new bath towels. The cashier takes the check and processes it electronically right there and then hands the check back to you. The transaction shows up on your statement as an electronic debit (ACH) for the amount of your check.

Transaction posting process

Different transactions come into SunTrust around the clock. Those that we receive throughout the day, such as your Check Card purchases, are reflected in your available balance as we receive them. Other transactions, like personal checks, are processed at night with all other similar transactions in what's known as batch processing. Knowing when your transactions post can help you understand how your account works and help you potentially avoid overdraft fees.

Remember, if you have funds available in your account when transactions post, you will not be assessed any overdraft or returned item fees.

The ways in which SunTrust posts transactions to your account are described in our Rules and Regulations for Deposit Accounts, which is available at suntrust.com/rulesandregulations. In particular, please refer to the sections on Deposits and Withdrawals, Collection of Items, Checks and Other Debits, Check Card/ATM Authorized Transaction Holds and Insufficient Funds. Knowing the order that transactions post will help you understand your account and be aware of the potential that you may incur an overdraft or returned item fee. The table below shows the usual order for the most common transactions that post to an account during nightly processing.

Note: Items are first assembled in priority by Group (items in Group 1 would post before items in Group 2 and items in Group 2 would post before items in Group 3, etc.), and then within each Group, the items are posted by dollar amount from high to low. SunTrust utilizes a "high to low" or descending dollar order for the processing of all withdrawals and debit transactions. Large dollar items, which are often of the greatest importance to you, post first.

Group Priority Order Description
1 Withdrawals from the previous night's processing such as Overdraft Protection withdrawals or overdraft/returned item fees
2 Deposits and credits
3 Bank-initiated transactions like corrections, Deposited Item Returned Checks, etc
4 Client-initiated withdrawals and debits such as transfers, ATM transactions, point-of-sale transactions or checks

Other transaction posting facts
Here is some additional transaction posting information that will be helpful.
• Nightly processing occurs on regular business days (e.g., no Saturdays, Sundays or holidays.)
• Cash or wire transfer deposits are available same day once processed throughout the day.
• Check deposits will be posted to your account and available for use after the nightly processing (unless you are notified a hold is placed).
• Overdraft and returned item fees are added after each item is presented against a non-sufficient available balance during nightly processing. ATM fees are added after each ATM transaction. Other fees may post at the end of processing, if applicable.

Note: Overdraft fees may be assessed on checks, recurring debit card transactions and ACH items. Also, if you have accepted Overdraft Coverage, ATM and one-time debit card transactions may be assessed an overdraft fee.

Securities and Insurance Products and Services:

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  • May Lose Value

Services provided by the following affiliates of SunTrust Banks, Inc.: Banking and trust products are provided by SunTrust Bank, a member of the FDIC. Securities, Insurance and other Investment products and services are provided by SunTrust Investment Services, Inc., a registered broker/dealer and a member of the FINRA and SIPC.

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