Retirement Advisors, Retirement Planners

James Mason, Financial Advisor

James Mason, Financial Advisor, SunTrust Investment Services, Inc.

My story:
I’m 45 years old, married with three teenage boys and live in Knoxville, Tennessee. I started my career at the University of Tennessee as the assistant director of retirement services, where I worked with all sorts of retirement plans. From there, I was recruited by TIAA-CREF as an institutional pension consultant. A few years later, I came back to Knoxville, where I started with SunTrust in the institutional retirement plans division. In 1999 I joined the investment side of SunTrust. That’s when I started working with small businesses to help craft their retirement plans. Naturally I worked with the owners and employees on their individual retirement plans as well.

If you want credentials, I’ve got them: I earned my Certified Employment Benefit Specialist designation from the Wharton School at the University of Pennsylvania, and I am also a Chartered Retirement Planning Counselor.

My approach:
I like to use a financial planning approach, pulling together retirement planning software and tools. That way, I can help my clients visualize what retirement will look like. And when I say retirement, I’m not just talking about the year they retire or five years later. I want a plan that sees them through their entire retirement. That’s what a good financial advisor focuses on: the financial planning tools help put everyone on the same page. You don’t just plan for your retirement date, you plan for your money to last for the rest of your lifetime. That’s my goal as a financial advisor.

Why I love my job:
I’ve had some clients who were really discouraged and worried about their retirement income during the past couple of down markets. Together, we were able to come up with some different strategies—using bonds or variable annuities or managed money—to get them back on track. That’s really gratifying.

My edge:
Because of my diverse background, I can see retirement planning from both the employer’s and the employee’s perspective. That helps me answer their questions and handle their retirement distributions in the right way.

My proudest moment:
Back in 2002, I had a client come to me because he wanted to retire in five years at an early age. I had to go back to him and say it just wasn’t possible. He had lost too much money in the recent market downturn. He simply didn’t have enough to retire comfortably. But we put a plan in place with the appropriate asset allocation and managed risk that got him back on track. He retired recently at age 65 and has been enjoying life ever since.

Contact Us

To reach a SunTrust advisor:


Please enter address to search

Investment and Insurance Products:

  • Are Not FDIC or any other Government Agency Insured
  • Are Not Bank Guaranteed
  • May Lose Value

© 2017 SunTrust Banks, Inc.

Equal Housing SunTrust Bank is an Equal Housing Lender. Member FDIC.

Equal Housing Equal Housing Lender. SunTrust Mortgage, Inc.

SunTrust, SunTrust Mortgage, SunTrust PortfolioView, SunTrust Robinson Humphrey, SunTrust Premier Program, AMC Pinnacle, AMC Premier, Access 3, Signature Advantage Brokerage, Custom Choice Loan and SunTrust SummitView are federally registered service marks of SunTrust Banks, Inc. All other trademarks are the property of their respective owners.

Services provided by the following affiliates of SunTrust Banks, Inc.: Banking products and services are provided by SunTrust Bank, Member FDIC. Trust and investment management services are provided by SunTrust Bank, SunTrust Delaware Trust Company and SunTrust Banks Trust Company (Cayman) Limited. Securities, brokerage accounts and insurance (including annuities) are offered by SunTrust Investment Services, Inc., a SEC registered broker-dealer, member FINRA, SIPC, and a licensed insurance agency. Investment advisory services are offered by SunTrust Advisory Services, Inc., and GenSpring Family Offices, LLC, each of which is registered as an investment adviser with the U.S. Securities and Exchange Commission. Mortgage products and services are provided by SunTrust Mortgage, Inc.

SunTrust Mortgage, Inc. - NMLS #2915, 901 Semmes Avenue, Richmond, VA 23224, 1‐800‐634‐7928. CA: licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, IL: Illinois Residential Mortgage Licensee #MB‐989, Department of Financial and Professional Regulation, 100 W. Randolph, Suite 900, Chicago, IL 60601, 1‐888‐473‐4858, MA: Mortgage Lender license #‐ML‐2915, NJ: Mortgage Banker License ‐ New Jersey Department of Banking and Insurance, NY: Licensed Mortgage Banker—NYS Department of Financial Services, and RI: Rhode Island Licensed Lender.

"SunTrust Advisors" may be officers and/or associated persons of the following affiliates of SunTrust Banks, Inc.: SunTrust Bank, our commercial bank, which provides banking, trust and asset management services; SunTrust Investment Services, Inc., a registered broker-dealer, which is a member of FINRA and SIPC, and a licensed insurance agency, and which provides securities, annuities and life insurance products; SunTrust Advisory Services, Inc., a SEC registered investment adviser which provides Investment Advisory services.

SunTrust Private Wealth Management, International Wealth Management, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups are marketing names used by SunTrust Bank, SunTrust Banks Trust Company (Cayman) Limited, SunTrust Delaware Trust Company, SunTrust Investment Services, Inc., and SunTrust Advisory Services, Inc.

SunTrust Bank and its affiliates do not accept fiduciary responsibility for all banking and investment account types offered. Please consult with your SunTrust representative to determine whether SunTrust and its affiliates have agreed to accept fiduciary responsibility for your account(s) and if you have completed the documentation necessary to establish a fiduciary relationship with SunTrust Bank or an affiliate. Additional information regarding account types and important disclosures may be found at\investmentinfo.

SunTrust Robinson Humphrey is the trade name for the corporate and investment banking services of SunTrust Banks, Inc. and its subsidiaries, including SunTrust Robinson Humphrey, Inc., member FINRA and SIPC.