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Stay on top of account information with simple text commands. No smartphone required.

Text SunTrust and we’ll text you back with your account information. Sign up for Text Banking and receive your available balance, account history and more when you send short text commands to SUN411 (786411).1

Here's how to get started:

  • Step 1

    Step 1

    Sign on to Online Banking, click on My Settings, then Text Banking

  • Step 2

    Step 2

    Add and verify your mobile number

  • Step 3

    Step 3

    Enable Text Banking and Save

Text to SUN411 (786411) and receive the following:

BAL Available balance for checking, savings and credit card accounts
HIST+ shortname* Transaction history for the account specified (example: HIST CKG1234)
ATM + ZIP code Nearby branches (example: BRANCH 54321)
CMD All valid Text Banking Commands
HELP SunTrust Mobile Banking Helpline
STOP Stop your text service



*Shortname is a 3-character code (SIG, CKG, SAV, etc.) plus the last 4 digits of your account.

Your account security and privacy is our top priority. View our Mobile Banking Guarantee.

DISCLAIMERS

1SunTrust does not charge a fee for the use of SunTrust Mobile Banking. If you do not already have a data plan with your wireless service provider, normal data rates will apply.

We are dedicated to providing you with safe, secure and dependable SunTrust Mobile Banking service. You can rest assured that the transactions performed using SunTrust Mobile Banking will be secure and completed correctly, provided that you adhere to the terms and conditions of the Online Services Agreement. In the unlikely event that someone establishes unauthorized access to your accounts through SunTrust Mobile Banking, you are 100% covered ($0 liability) for any funds removed from these accounts (including loss of interest, insufficient funds, and overdraft charges) when you contact us within sixty days of receiving your statement that contains the unauthorized activity. Read our Mobile Banking Guarantee.

SunTrust will never send unsolicited text messages. Mobile alerts and related text messages will be sent from SUN411 (786411). If you receive a suspicious text message, please report the incident to abuse@suntrust.com.

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  • For more details about Wire Transfers with SunTrust, call 800.947.3786

    SunTrust incoming wire instructions:

    • For domestic incoming wires, use Routing ABA: 061000104
    • For international incoming wires, use SWIFT/BIC: SNTRUS3A
    • Beneficiary account number: SunTrust full account number
    • Beneficiary name: The name as it appears on the SunTrust account


    SunTrust incoming wire instructions are also available by calling 800.947.3786 - option 1