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Contact Us

Contact SunTrust – from anywhere, anytime. Whether you have a general question about SunTrust services or specific financial needs, we're here to help.

Email Us >>
Send your comments, questions, or suggestions to us via email and we'll reply within 24 hours.

Bank by Phone >>
SunTrust Automated Telephone Banking allows you to stop payments, transfer funds, order checks, or apply for a loan 24 hours a day, 7 days a week. Call 800.786.8787.

Call Us >>
If you have questions or need to report a lost or stolen card, call a SunTrust representative at 800.SUNTRUST (800.786.8787).  You can even contact us from outside the U.S. or Canada by using our international calling instructions.

Or, use our telephone directory to find numbers dedicated to specific services.

TDD >>
Our hearing-impaired clients can contact SunTrust using a text telephone or TDD at 800.854.8965. Operators are available 7 a.m. to 6 p.m. ET, 7 days a week.

Visit Us at an ATM or Branch Location >>
Get maps, driving directions, telephone numbers, and business hours for any SunTrust ATM or branch.
More >>

Write Us >>
Mail your questions, comments, or suggestions to SunTrust Bank, P.O. Box 4418 GA-Atlanta-0795, Atlanta, GA 30302-4418. (No deposits or payments accepted at this address).

Bank by Mail >>
You may mail checking, savings, or money market deposits to SunTrust Bank, Special Handling, VA-RIC-9292, P.O. Box 27572, Richmond, VA 23261-7572. (Be sure to include a deposit slip or your name and account number. Do not send currency via U.S. mail).

Consumer Loan/Line Payment Addresses >>
Access 3 payment address:
SunTrust Bank, P. O. Box 791274, Baltimore MD 21279-1274

All other lines of Credit Payments:
SunTrust Bank, P. O. Box 79282, Baltimore MD 21279-0282

Consumer Loan Payments:
SunTrust Bank, P.O. Box 791144, Baltimore, MD 21279-1144

Feedback Form >>
Let us know how we can serve you better.
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Securities and Insurance Products and Services:
Are Not FDIC or any other Government Agency Insured Are Not Bank Guaranteed May Lose Value
Services provided by the following affiliates of SunTrust Banks, Inc.: Banking and trust products (including checking accounts) and services are provided by SunTrust Bank, Member FDIC. Securities, insurance (including annuities and certain life insurance products) and other investment services (including Brokerage accounts) are offered by SunTrust Investment Services, Inc., an SEC registered investment adviser and broker-dealer and a member of the FINRA and SIPC. Other insurance products and services offered by SunTrust Insurance Services, Inc., a licensed insurance agency.