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Disability Services
SunTrust Brings Financial Services Within Reach

SunTrust is committed to superior customer service for each and every one of our customers and to making our products and services easy to access and use. If you are one of our clients with a disability who requires special services, SunTrust can accommodate your needs.

All of SunTrust banking products give you access to the following special services:

Braille and Large Print Statements

SunTrust provides Braille or large print statements upon request, at no additional cost. Contact your local branch to request this service.

Online Banking is JAWS accessible.


Telephone Banking >>
Get account information or support 24 hours a day, 7 days a week with one phone call (TTY/TTD access available 6am-11pm daily). To use SunTrust Automated Telephone Banking, call 800.SUNTRUST (800.786.8787)
TTY/TTD: 800.445.8184 (available 6am-11pm daily)

Check Card >>
Get cash or account information 24 hours a day without having to come into the bank. The SunTrust Check Card: Online Banking >>
Access your SunTrust accounts from virtually anywhere in the world – and get visual confirmation of account data. PC Banking >>
Simplify money management by tracking your finances and paying bills through your PC. Assistive Technology Loan Fund Programs

In Florida
SunTrust has entered into a unique partnership with the Florida Alliance for Assistive Services and Technology (FAAST) to supply credit to Floridians with disabilities. Loans are designed for assistive technology equipment that helps individuals become more independent and productive members of the community, and improve their quality of life.

In Virginia
SunTrust, partnering with the New Well Fund to Virginia provide virginians with disabilities low-interest loans for home improvements, automobile purchase and modification, and equipment such as wheelchairs, electronic scooters, hearing aides, and other assistive technology devices. SunTrust also provides loans to credit-worthy businesses in the state to purchase equipment, make building improvements and other aids that allow disabled individuals greater access to the business. Any company can apply for a loan that is intended to: For more information, contact one of the following agencies.

In Florida
Tina Torrance, FAAST Loan Fund Director
Florida Alliance for Assistive Services and Technology (FAAST)

850.487.3278, ext. 107
> faast.org

In Virginia
Joey Wallace, Executive Director
Assistive Technology Loan Fund Authority (ATLFA)

804.662.9997
> atlfa.org

If you have additional questions about our program and its services, please stop by any SunTrust branch or call us toll free, 24 hours a day, 7 days a week at 800.SUNTRUST (800.786.8787) or 800.445.8184 (TTY/TTD – available 6am-11pm daily).
 
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Securities and Insurance Products and Services:
Are Not FDIC or any other Government Agency Insured Are Not Bank Guaranteed May Lose Value
Services provided by the following affiliates of SunTrust Banks, Inc.: Banking and trust products (including checking accounts) and services are provided by SunTrust Bank, Member FDIC. Securities, insurance (including annuities and certain life insurance products) and other investment services (including Brokerage accounts) are offered by SunTrust Investment Services, Inc., an SEC registered investment adviser and broker-dealer and a member of the FINRA and SIPC. Other insurance products and services offered by SunTrust Insurance Services, Inc., a licensed insurance agency.