Home  |  About SunTrust  |  Contact Us  |  Customer Service  |  ATM/Branch Locator  |    
> Search Tips
Business Banking  |  Corporate & Institutional
Personal_Home Banking Borrowing Investing Retirement Managing Wealth Tools and Planning En Espanol  
Resources to safeguard your personal information
Protect Yourself

The most effective privacy protection is the precautions you take to guard against the disclosure and unauthorized use of your account and personal information:

Go "Paper-less"

One safety shortcut is to limit the amount of paper with your personal information printed on it. Eliminate paper and increase your security by:

Email Safety

SunTrust will never send emails asking for personal or account information, such as passwords, Social Security numbers, PINs, credit or check card numbers. In most instances, we will not send you emails unless you have initiated an email dialogue with us; you have previously requested us to communicate with you in this manner; and/or the email is about your relationship with the bank.

If you currently receive marketing emails from SunTrust and no longer wish to receive them, please send your name and email address to donotemail@suntrust.com and include "Unsubscribe" in the subject line.

Fraudulent emails and Web sites can appear to be from legitimate companies and include their images and logos. They often have a sense of urgency about them and state that if you fail to update or confirm certain information, access to your accounts will be suspended. These emails are not authorized by SunTrust and are fraudulent. To report a fraudulent email or Web site please call us at 1-800-382-3232 or email emailabuse@suntrust.com. For more about how to protect yourself against online fraud, visit suntrust.com/alert.

Direct Marketing Preference Services

To limit direct mail and email offers from companies other than SunTrust, contact the Direct Marketing Association Preference Services at www.dmachoice.org.

Credit Bureau Opt–Outs

To remove your name from the pre-approved credit lists maintained by the three major credit bureaus and limit the number of credit solicitations that you receive, contact the National Opt-Out Center at www.optoutprescreen.com or 1-888-567-8688.

National Do Not Call Registry

The Federal Government’s national registry allows consumers to stop receiving most telemarketing sales calls. You can register online at www.donotcall.gov or call 1-888-382-1222 from the number you wish to register.

The National Do Not Call Registry does not apply to charities, political organizations and telephone surveyors, as well as existing business relationships. As a SunTrust client, if you place your number on the national registry, you may still receive occasional telemarketing calls from us. If you want to stop these calls as well, please request "No Telemarketing" status directly from SunTrust.

Internet Advertising Opt-Out

If you would like to limit the amount of behavioral advertising you receive on the internet, you can restrict various online advertisers by opting out at www.networkadvertising.org.

Government Information on Privacy

For other information on privacy and protecting yourself from identity theft, contact the Federal Trade Commission at www.ftc.gov/idtheft or 1-877-438-4338.

 
Business Banking |  Corporate & Institutional |  News Releases |  Investor Relations |  Careers  |  En Español
Home |  About SunTrust |  Contact Us |  Customer Service |  ATM/Branch Locator |  Site Map |  Online Fraud
Privacy, Security & Fraud  |  Terms & Conditions |  ©2014 SunTrust Banks, Inc. SunTrust is a federally registered service mark of SunTrust Banks, Inc. SunTrust Bank Equal Housing Lender
Securities and Insurance Products and Services:
Are Not FDIC or any other Government Agency Insured Are Not Bank Guaranteed May Lose Value
Services provided by the following affiliates of SunTrust Banks, Inc.: Banking and trust products (including checking accounts) and services are provided by SunTrust Bank, Member FDIC. Securities, insurance (including annuities and certain life insurance products) and other investment services (including Brokerage accounts) are offered by SunTrust Investment Services, Inc., an SEC registered investment adviser and broker-dealer and a member of the FINRA and SIPC. Other insurance products and services offered by SunTrust Insurance Services, Inc., a licensed insurance agency.