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Our Commitment to Fair Lending

SunTrust's policy is to offer and extend all of its products and services, including credit products, to any qualified applicant without regard to race, sex, religion, color, national origin, age, marital status, familial status, disability, veteran status, sexual orientation, gender identity, or any basis prohibited by applicable law. Complying with this policy is the responsibility of every employee, line of business, and corporate function.

All of us at SunTrust work to ensure that every applicant and community is treated fairly and equitably. Our Code of Conduct requires that we treat all customers fairly and consistently, and SunTrust and its affiliates are committed to the following:

On a regular basis, our employees receive training on the fair lending laws and regulations and our fair lending policies.

Monitoring the Lending Process
We ensure that our customers are treated fairly by conducting ongoing monitoring, which includes:

  • Assessing our credit policies for fairness;
  • Monitoring to ensure that customers are treated consistently and fairly; and
  • Carefully reviewing our marketing and advertising practices for compliance with the letter and spirit of the fair lending laws
Corporate Oversight of Fair Lending
SunTrust has a comprehensive fair lending program, which starts with a commitment to fair lending by our executive management and Board of Directors and extends to our knowledgeable staff. We use the best available analytic tools to ensure that management is informed of our fair lending performance and can provide appropriate oversight of fair lending practices.
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Securities and Insurance Products and Services:
Are Not FDIC or any other Government Agency Insured Are Not Bank Guaranteed May Lose Value
Services provided by the following affiliates of SunTrust Banks, Inc.: Banking and trust products (including checking accounts) and services are provided by SunTrust Bank, Member FDIC. Securities, insurance (including annuities and certain life insurance products) and other investment services (including Brokerage accounts) are offered by SunTrust Investment Services, Inc., an SEC registered investment adviser and broker-dealer and a member of the FINRA and SIPC. Other insurance products and services offered by SunTrust Insurance Services, Inc., a licensed insurance agency.