Consumer Privacy Rights

Keeping your personal information secure and confidential is one of our most important responsibilities.

We appreciate the sensitive nature of the personal information you entrust to us, and take appropriate precautions to protect it both online and offline.

Truist does not sell, rent or trade any client information to other companies, and it adheres to strict privacy policies that limit how client information is shared within the company. In an effort to provide clients with the best products and services available, however, Truist and its affiliates use select client information for targeted offers.

Not interested?

You can use the tools below to inform SunTrust now Truist you are not interested in receiving such offers and/or to restrict additional marketing communications you receive via email, mail or phone, or to limit sharing of your information with Truist corporate affiliates.

Please note, because Truist does not sell your data, you will not find a “Do Not Sell” link on our websites. There is nothing to opt out from, since selling client data is a violation of company policy. We do provide access and deletion request rights not just for California consumers subject to the California Consumer Privacy Act (CCPA) but for all clients.

Below are some resources to customize your privacy preferences and/or initiate a data access or deletion request:

  • Consumer Privacy Preferences Opt Out Form

    • This form will enable you to establish or change your marketing and sharing preferences (such as the ability to remove yourself from email, phone, or mail communications for marketing purposes). Privacy Preferences can also be updated by calling 800.432.9472. Find the opt out form here.


  • Access or Deletion Requests

    • Consumers are welcome to submit requests for more information by visiting our Consumer Rights Request Portal, hosted by OneTrust:

      • To submit a data access request for yourself, click here
      • To submit a data access request on behalf of another individual, click here
      • To dispute or appeal a prior data access request, click here
  • Phone Request

    • Consumers are also welcome to submit requests by calling 877-782-3847.


We provide consumers details about our practices concerning the privacy of your data.