The Internet has made it easier than ever to bank, shop, communicate and gather information. Unfortunately, it has also made it easier for criminals to gain access to your personal and financial information.
We’re doing everything that we can to make sure your information doesn’t fall into the wrong hands, but there are also some simple things you can do to help.
Here are some other things you can do:
Use a UPIC
Safeguard your company’s sensitive account information by using a dummy account number known as a universal payment identification code (UPIC) to receive ACH payments.
Increase Your Online Banking Security Measures
While SunTrust uses security technologies to keep your information safe, there are things you can do to help.
When you shop online, remember these tips to help protect yourself from fraud.
Browse the Internet with Care
You can surf the web confidently when you keep these tips in mind.
Be Smart About Email Communications
Familiarize yourself with these tips when sending or receiving emails.
Help protect your personal and financial information further by downloading our checklists. Print them off and give them to your employees and family members to help them stay safe. Or keep them near your computers at home and at the office as a convenient reminder.
Download our Online Fraud Protection: Best Practices Checklist
Download our Fraud Protection: Best Practices Checklist
To learn more about SunTrust online security, call 800.786.8787.
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24-hour automated assistance
Online Cash Manager, PC Banking and Bill Pay
TDD (Telephone Device for the Deaf)
Report Checking Account Fraud
800.447.8994 Option 1 - Option 3
Lost or Stolen Card
800.786.8787 Option 5
800.786.8787 Option 7 - Option 5
International Toll Free
Please note that Federal Regulation E outlines the rules and procedures for electronic funds transfers (EFTs) for consumers. The protections and deadlines included in Regulation E do not apply to business accounts. Regulation E only establishes rights, liabilities, and responsibilities for consumer transactions on consumer accounts.
Mail your questions, comments, or suggestions to (No deposits or payments accepted at this address):
P.O. Box 4418
Atlanta, GA 30302-4418
Bank by Mail
You may mail checking, savings, or money market deposits to (Be sure to include a deposit slip or your name and account number. Do not send currency via U.S. mail):
SunTrust Bank, Special Handling
P.O. Box 27572
Richmond, VA 23261-7572
Consumer Home Equity Line & Access 3 payment address
P. O. Box 791274
Baltimore MD 21279-1274
All other lines of Credit Payments
P. O. Box 79282
Baltimore MD 21279-0282
Consumer Loan Payments
P.O. Box 791144
Baltimore, MD 21279-1144
For more details about Wire Transfers with SunTrust, call 800.947.3786
SunTrust Incoming wire instructions:
SunTrust Incoming wire instructions are also available by calling 800.947.3786 - option 1
Investment and Insurance Products:
Are Not FDIC or any other Government Agency Insured Are Not Bank Guaranteed May Lose Value
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SunTrust, SunTrust PortfolioView, SunTrust Robinson Humphrey, SunTrust Premier Program, AMC Pinnacle, AMC Premier, Access 3, Signature Advantage Brokerage, Custom Choice Loan and SunTrust SummitView are trademarks of SunTrust Banks, Inc. All rights reserved. All other trademarks are the property of their respective owners.
Services provided by the following affiliates of SunTrust Banks, Inc.: Banking products and services are provided by SunTrust Bank, Member FDIC. Trust and investment management services are provided by SunTrust Bank, SunTrust Delaware Trust Company. Securities, brokerage accounts and insurance (including annuities) are offered by SunTrust Investment Services, Inc., a SEC registered broker-dealer, member FINRA, SIPC, and a licensed insurance agency. Investment advisory services are offered by SunTrust Advisory Services, Inc., a SEC registered adviser. GFO Advisory Services, LLC is a SEC registered investment adviser that provides investment advisory services to a group of private investment funds and other non-investment advisory services to affiliates. Mortgage products and services are offered through SunTrust Mortgage, a tradename for SunTrust Bank, and loans are made by SunTrust Bank.
"SunTrust Advisors" may be officers and/or associated persons of the following affiliates of SunTrust Banks, Inc.: SunTrust Bank, our commercial bank, which provides banking, trust and asset management services; SunTrust Investment Services, Inc., a registered broker-dealer, which is a member of FINRA and SIPC, and a licensed insurance agency, and which provides securities, annuities and life insurance products; SunTrust Advisory Services, Inc., a SEC registered investment adviser which provides Investment Advisory services.
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