As a small business owner, you need a secure and dependable way to access your accounts—no matter how you choose to bank. At SunTrust, we’re committed to ensuring you have just that.
We offer 100% guarantees, which include loss of interest, insufficient funds or overdraft charges, in the unlikely event of unauthorized access to your account. We’re all about helping make your life easier and safer. So whether you bank online, on your smartphone or on your tablet, you can always count on having a completely protected experience.
Online Security Guarantee
Keeping Your Account Information Safe
Feel more secure knowing our advanced encryption technology is always there to help protect your information against unauthorized users.
Protecting Your Privacy
Keeping your financial information secure and confidential is one of our most important responsibilities. To learn how your information is safeguarded, read our Online Privacy Practices.
Help Protect Your Privacy
As a user of SunTrust’s Online Banking, you have agreed to the terms and conditions contained in the SunTrust Online Services Agreement. You are responsible for keeping your online password, account numbers, personal identification data and other account information confidential. SunTrust also requires all users to:
Mobile Banking Fraud Protection Guarantee
Your Safety is Our Priority
SunTrust Mobile Banking provides the same safe and secure banking experience you get with SunTrust Online Banking. So you can bank with confidence, no matter where you are or what device you're using.
If you notice any unauthorized activity in your account or believe your personal account information has been compromised, please contact SunTrust immediately at 800.227.3782.
To learn more about SunTrust’s Online Banking Guarantee or Mobile Banking Guarantee, call 800.382.3232
A number of tools can help business owners with accurate and timely payments among vendors and customers. Use this checklist to help your business process more efficient transactions.
The latest generation of business banking and payments technologies offers forward-thinking businesses the unprecedented ability to collect payments in less time, with less effort and without a great deal of your attention.
Check tampering and billing fraud are the most frequent ways that employees embezzle from small businesses. A fraud prevention strategy using a six-step checklist will build a culture of accountability and reduce the risk of employee fraud.
Reaching your top existing customers on a personal level and inspiring them to refer their friends, family and co-workers to your business can give you a competitive advantage over your larger competitors.
Cost control may be the essential element that sustains growth for small businesses. Closely monitoring employee expenses such as purchasing, and travel and entertainment (T&E) is a natural place to look for cost savings and to control costs.
24-hour automated assistance
Online Cash Manager, PC Banking and Bill Pay
TDD (Telephone Device for the Deaf)
Report Checking Account Fraud
800.447.8994 Option 1 - Option 3
Lost or Stolen Card
800.786.8787 Option 5
800.786.8787 Option 7 - Option 5
International Toll Free
Please note that Federal Regulation E outlines the rules and procedures for electronic funds transfers (EFTs) for consumers. The protections and deadlines included in Regulation E do not apply to business accounts. Regulation E only establishes rights, liabilities, and responsibilities for consumer transactions on consumer accounts.
Mail your questions, comments, or suggestions to (No deposits or payments accepted at this address):
P.O. Box 4418
Atlanta, GA 30302-4418
Bank by Mail
You may mail checking, savings, or money market deposits to (Be sure to include a deposit slip or your name and account number. Do not send currency via U.S. mail):
SunTrust Bank, Special Handling
P.O. Box 27572
Richmond, VA 23261-7572
Consumer Loan/Line Payment Addresses Access 3 payment address
P. O. Box 791274
Baltimore MD 21279-1274
All other lines of Credit Payments
P. O. Box 79282
Baltimore MD 21279-0282
Consumer Loan Payments
P.O. Box 791144
Baltimore, MD 21279-1144
For more details about Wire Transfers with SunTrust, call 800.947.3786
SunTrust Incoming wire instructions:
SunTrust Incoming wire instructions are also available by calling 800.947.3786 - option 1
Investment and Insurance Products:
Are Not FDIC or any other Government Agency Insured Are Not Bank Guaranteed May Lose Value
© 2018 SunTrust Banks, Inc
SunTrust Bank is an Equal Housing Lender. Member FDIC
Equal Housing Lender. SunTrust Mortgage, Inc
SunTrust, SunTrust Mortgage, SunTrust PortfolioView, SunTrust Robinson Humphrey, SunTrust Premier Program, AMC Pinnacle, AMC Premier, Access 3, Signature Advantage Brokerage, Custom Choice Loan and SunTrust SummitView are federally registered service marks of SunTrust Banks, Inc. All other trademarks are the property of their respective owners.
Services provided by the following affiliates of SunTrust Banks, Inc.: Banking products and services are provided by SunTrust Bank, Member FDIC. Trust and investment management services are provided by SunTrust Bank, SunTrust Delaware Trust Company and SunTrust Banks Trust Company (Cayman) Limited. Securities, brokerage accounts and insurance (including annuities) are offered by SunTrust Investment Services, Inc., a SEC registered broker-dealer, member FINRA, SIPC, and a licensed insurance agency. Investment advisory services are offered by SunTrust Advisory Services, Inc., a SEC registered adviser. GFO Advisory Services, LLC is a SEC registered investment adviser that provides investment advisory services to a group of private investment funds and other non-investment advisory services to affiliates. Mortgage products and services are provided by SunTrust Mortgage, Inc.
SunTrust Mortgage, Inc. - NMLS #2915, 901 Semmes Avenue, Richmond, VA 23224, 1-800-634-7928. CA: licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, IL: Illinois Residential Mortgage Licensee #MB-989, Department of Financial and Professional Regulation, 100 W. Randolph, Suite 900, Chicago, IL 60601, 1-888-473-4858, MA: Mortgage Lender license #-ML-2915, NJ: Mortgage Banker License - New Jersey Department of Banking and Insurance, NY: Licensed Mortgage Banker—NYS Department of Financial Services, and RI: Rhode Island Licensed Lender.
"SunTrust Advisors" may be officers and/or associated persons of the following affiliates of SunTrust Banks, Inc.: SunTrust Bank, our commercial bank, which provides banking, trust and asset management services; SunTrust Investment Services, Inc., a registered broker-dealer, which is a member of FINRA and SIPC, and a licensed insurance agency, and which provides securities, annuities and life insurance products; SunTrust Advisory Services, Inc., a SEC registered investment adviser which provides Investment Advisory services.
SunTrust Private Wealth Management, International Wealth Management, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups and GenSpring are marketing names used by SunTrust Bank, SunTrust Banks Trust Company (Cayman) Limited, SunTrust Delaware Trust Company, SunTrust Investment Services, Inc., and SunTrust Advisory Services, Inc.
SunTrust Bank and its affiliates do not accept fiduciary responsibility for all banking and investment account types offered. Please consult with your SunTrust representative to determine whether SunTrust and its affiliates have agreed to accept fiduciary responsibility for your account(s) and if you have completed the documentation necessary to establish a fiduciary relationship with SunTrust Bank or an affiliate. Additional information regarding account types and important disclosures may be found at www.suntrust.com/investmentinfo.
SunTrust Robinson Humphrey is the trade name for the corporate and investment banking services of SunTrust Banks, Inc. and its subsidiaries, including SunTrust Robinson Humphrey, Inc., member FINRA and SIPC.