Documentary Collection

International business made easy

If you’re looking for a cost-effective alternative to Letters of Credit, and don’t want to tie up your line of credit, Documentary Collections may be just what your business needs. With them, we can help you control documents and payments, but unlike Letters of Credit, Documentary Collections do not provide conditional guarantee of payment.

You’ll still be able to reduce the risks of doing business internationally, and manage your Documentary Collections anytime, anywhere with Letters of Credit and Trade Services:

  • Secure online access
  • Straight-through processing
  • Access to import and export Document Collections products
  • Ability to easily create and send cover letters and payment instructions
  • Direct email communications with Letters of Credit and Trade Services
  • Document image delivery, tied to specific transactions
  • Automated discrepancy notification and resolution
  • Customized reporting

To learn more about Documentary Collections, contact your Relationship Manager.

Whether you're buying supplies from oversea vendors or selling products to customers abroad, we’re here to help you do business.

 

Small Business Resource Center

  • Four Steps to Prepare for Your Business Transition

    Careful planning can help you achieve a smooth business transition. Here are four steps to take as you begin the process.

  • 5 Ways to Streamline Customer and Vendor Payments

    A number of tools can help business owners with accurate and timely payments among vendors and customers. Use this checklist to help your business process more efficient transactions.

  • Five Simple steps to Automate Collections

    The latest generation of business banking and payments technologies offers forward-thinking businesses the unprecedented ability to collect payments in less time, with less effort and without a great deal of your attention.

  • How to Stop Employee Theft Before It Starts

    Check tampering and billing fraud are the most frequent ways that employees embezzle from small businesses. A fraud prevention strategy using a six-step checklist will build a culture of accountability and reduce the risk of employee fraud.

  • Word of Mouth: Setting up a Thriving Referral Program

    Reaching your top existing customers on a personal level and inspiring them to refer their friends, family and co-workers to your business can give you a competitive advantage over your larger competitors.

  • Contact

  • Support

      24-hour automated assistance
      800.786.8787 (800.SUNTRUST)

       

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      800.447.8994 Option 1 - Option 3

       

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      Please note that Federal Regulation E outlines the rules and procedures for electronic funds transfers (EFTs) for consumers. The protections and deadlines included in Regulation E do not apply to business accounts. Regulation E only establishes rights, liabilities, and responsibilities for consumer transactions on consumer accounts.

  • Mail

       

      Write Us
      Mail your questions, comments, or suggestions to (No deposits or payments accepted at this address):
      SunTrust Bank
      GA-Atlanta-0795
      P.O. Box 4418
      Atlanta, GA 30302-4418

       

      Bank by Mail
      You may mail checking, savings, or money market deposits to (Be sure to include a deposit slip or your name and account number. Do not send currency via U.S. mail):
      SunTrust Bank, Special Handling
      VA-RIC-9292
      P.O. Box 27572
      Richmond, VA 23261-7572

       

      Consumer Loan/Line Payment Addresses Access 3 payment address
      SunTrust Bank
      P. O. Box 791274
      Baltimore MD 21279-1274

       

      All other lines of Credit Payments
      SunTrust Bank
      P. O. Box 79282
      Baltimore MD 21279-0282

       

      Consumer Loan Payments
      SunTrust Bank
      P.O. Box 791144
      Baltimore, MD 21279-1144

       

  • Wires

       

      For more details about Wire Transfers with SunTrust, call 800.947.3786

       

      SunTrust Incoming wire instructions:

       

      • For Domestic incoming wire use Routing ABA: 061000104
      • For International incoming wire use SWIFT/BIC: SNTRUS3A
      • Beneficiary account number: SunTrust full account number
      • Beneficiary name: The name as it appears on the SunTrust account

      SunTrust Incoming wire instructions are also available by calling 800.947.3786 - option 1