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International business made easy

If you’re looking for a cost-effective alternative to Letters of Credit, and don’t want to tie up your line of credit, Documentary Collections may be just what your business needs. With them, we can help you control documents and payments, but unlike Letters of Credit, Documentary Collections do not provide conditional guarantee of payment.

You’ll still be able to reduce the risks of doing business internationally, and manage your Documentary Collections anytime, anywhere with SunTrust Online Trade Services:

  • Secure online access
  • Straight-through processing
  • Access to import and export Document Collections products
  • Ability to easily create and send cover letters and payment instructions
  • Direct email communications with Global Trade Services International Operations
  • Document image delivery, tied to specific transactions
  • Automated discrepancy notification and resolution
  • Customized reporting

To learn more about Documentary Collections and SunTrust Online Trade Services, contact SunTrust Global Trade Solutions at 877.777.8142, or International Operations at 800.951.7847.

Whether you're buying supplies from oversea vendors or selling products to customers abroad, we’re here to help you do business.

 

Small Business Resource Center

  • Business Customer Service
    800.752.2515

    24-hour automated assistance
    800.786.8787 (800.SUNTRUST)

    Online Cash Manager, PC Banking and Bill Pay
    800.382.3232

    TDD (Telephone Device for the Deaf)
    800.854.8965

    Report Checking Account Fraud
    800.447.8994 Option 1 –Option 3

    Lost or Stolen Card
    800.786.8787 Option 5

    Directory Assistance
    800.786.8787 Option 7 –Option 5

    International Toll Free
    800.ST.TRAVEL (800.7887.2835)

  • Please note that Federal Regulation E outlines the rules and procedures for electronic funds transfers (EFTs) for consumers. The protections and deadlines included in Regulation E do not apply to business accounts. Regulation E only establishes rights, liabilities, and responsibilities for consumer transactions on consumer accounts.

  • Write Us
    Mail your questions, comments, or suggestions to (No deposits or payments accepted at this address):
    SunTrust Bank
    GA-Atlanta-0795
    P.O. Box 4418
    Atlanta, GA 30302-4418

    Bank by Mail
    You may mail checking, savings, or money market deposits to (Be sure to include a deposit slip or your name and account number. Do not send currency via U.S. mail):
    SunTrust Bank, Special Handling
    VA-RIC-9292
    P.O. Box 27572
    Richmond, VA 23261-7572

    Consumer Loan/Line Payment Addresses Access 3 payment address
    SunTrust Bank
    P. O. Box 791274
    Baltimore MD 21279-1274

    All other lines of Credit Payments
    SunTrust Bank
    P. O. Box 79282
    Baltimore MD 21279-0282

    Consumer Loan Payments
    SunTrust Bank
    P.O. Box 791144
    Baltimore, MD 21279-1144

  • For more details about Wire Transfers with SunTrust, call 800.947.3786

    SunTrust Incoming wire instructions:

    • For Domestic incoming wire use Routing ABA: 061000104
    • For International incoming wire use SWIFT/BIC: SNTRUS3A
    • Beneficiary account number: SunTrust full account number
    • Beneficiary name: The name as it appears on the SunTrust account


    SunTrust Incoming wire instructions are also available by calling 800.947.3786 - option 1