Online Bill Presentment and Payment

Offer optimal convenience for your customers.

Now you can cut down the time it takes to receive ACH payments from your business customers, and still give them the convenience of more payment options to choose from.  Online Bill Presentment & Payment—one of the many electronic payment processing solutions available from SunTrust—allows you to also accept credit and debit card payments for purchases on your website with Merchant Services solutions.
 
When you choose this tool for your small business, you’ll get a customized website with the ability  to display bill or invoice details and accept ACH or card payments. To create efficiencies and help maximize customer payments, designated employees can accept payments over the phone by accessing the site as well. Plus, you can access real-time transaction reports and take advantage of multiple automated ways to update your accounts receivable system.

For more information about how Online Bill Presentment & Payment can benefit your business and your customers, call 800.752.2515 to talk with a SunTrust business banker.

 

Small Business Resource Center

  • Four Steps to Prepare for Your Business Transition

    Careful planning can help you achieve a smooth business transition. Here are four steps to take as you begin the process.

  • 5 Ways to Streamline Customer and Vendor Payments

    A number of tools can help business owners with accurate and timely payments among vendors and customers. Use this checklist to help your business process more efficient transactions.

  • Five Simple steps to Automate Collections

    The latest generation of business banking and payments technologies offers forward-thinking businesses the unprecedented ability to collect payments in less time, with less effort and without a great deal of your attention.

  • How to Stop Employee Theft Before It Starts

    Check tampering and billing fraud are the most frequent ways that employees embezzle from small businesses. A fraud prevention strategy using a six-step checklist will build a culture of accountability and reduce the risk of employee fraud.

  • Word of Mouth: Setting up a Thriving Referral Program

    Reaching your top existing customers on a personal level and inspiring them to refer their friends, family and co-workers to your business can give you a competitive advantage over your larger competitors.

  • Contact

  • Support

      24-hour automated assistance
      800.786.8787 (800.SUNTRUST)

       

      Online Cash Manager, PC Banking and Bill Pay
      800.382.3232

       

      TDD (Telephone Device for the Deaf)
      800.854.8965

       

      Report Checking Account Fraud
      800.447.8994 Option 1 - Option 3

       

      Lost or Stolen Card
      800.786.8787 Option 5

       

      Directory Assistance
      800.786.8787 Option 7 - Option 5

       

      International Toll Free
      800.ST.TRAVEL (800.7887.2835)

       

      Please note that Federal Regulation E outlines the rules and procedures for electronic funds transfers (EFTs) for consumers. The protections and deadlines included in Regulation E do not apply to business accounts. Regulation E only establishes rights, liabilities, and responsibilities for consumer transactions on consumer accounts.

  • Mail

       

      Write Us
      Mail your questions, comments, or suggestions to (No deposits or payments accepted at this address):
      SunTrust Bank
      GA-Atlanta-0795
      P.O. Box 4418
      Atlanta, GA 30302-4418

       

      Bank by Mail
      You may mail checking, savings, or money market deposits to (Be sure to include a deposit slip or your name and account number. Do not send currency via U.S. mail):
      SunTrust Bank, Special Handling
      VA-RIC-9292
      P.O. Box 27572
      Richmond, VA 23261-7572

       

      Consumer Loan/Line Payment Addresses Access 3 payment address
      SunTrust Bank
      P. O. Box 791274
      Baltimore MD 21279-1274

       

      All other lines of Credit Payments
      SunTrust Bank
      P. O. Box 79282
      Baltimore MD 21279-0282

       

      Consumer Loan Payments
      SunTrust Bank
      P.O. Box 791144
      Baltimore, MD 21279-1144

       

  • Wires

       

      For more details about Wire Transfers with SunTrust, call 800.947.3786

       

      SunTrust Incoming wire instructions:

       

      • For Domestic incoming wire use Routing ABA: 061000104
      • For International incoming wire use SWIFT/BIC: SNTRUS3A
      • Beneficiary account number: SunTrust full account number
      • Beneficiary name: The name as it appears on the SunTrust account

      SunTrust Incoming wire instructions are also available by calling 800.947.3786 - option 1