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Prepare your business for anything with SunTrust Merchant Services.

Running a small business in today’s marketplace means lots of options for you and your customers—especially when it comes to payment acceptance and added layers of security.

Your customers should be able to complete a transaction with their preferred method of payment, and you should be able to access the funds as fast as possible. SunTrust Merchant Services offers a suite of solutions that allows you to accept and access the funds for various types of payment—in-store, online, or through a mobile device.

As one of the leading merchant card processing providers in the United States, our team of experts will help you choose what’s best for you and your unique needs. You can expect the highest level of protection from fraud and theft with solutions like EMV chip technology, state-of-the-art software and more. Get the support you need to keep your process transactions and cash flowing, and your business operating efficiently.

With SunTrust Merchant Services you’ll enjoy:

Widespread Payment Acceptance

You can accept a variety of secure payment options with SunTrust Merchant Services. As a small business owner, that means more cash in the door quicker and unbeatable convenience for your customers.

Customer Loyalty and Analytics

With the technology and tools to help you understand your customers’ purchasing patterns, it’s never been easier to build lasting relationships with your most frequent customers.

Safer Transactions

There’s nothing more important than making sure your clients’ information is safe and secure. Get the best software, systems and resources to protect you and your customers from unknown threats.


All trademarks, service marks and tradenames referenced in this material are the property of their respective owners. SunTrust Merchant Services, LLC. SunTrust Merchant Services and SunTrust are federally registered service marks of SunTrust Banks, Inc. Merchant Services are provided by SunTrust Merchant Services, LLC, an alliance between FDS Holdings, Inc. and SunTrust Bank.
Apple® and iPhone® are registered trademarks of Apple Inc.
EMV™ is a trademark owned by EMVCo LLC.

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Small Business Resource Center

  • Business Customer Service

    24-hour automated assistance
    800.786.8787 (800.SUNTRUST)

    Online Cash Manager, PC Banking and Bill Pay

    TDD (Telephone Device for the Deaf)

    Report Checking Account Fraud
    800.447.8994 Option 1 –Option 3

    Lost or Stolen Card
    800.786.8787 Option 5

    Directory Assistance
    800.786.8787 Option 7 –Option 5

    International Toll Free
    800.ST.TRAVEL (800.7887.2835)

  • Please note that Federal Regulation E outlines the rules and procedures for electronic funds transfers (EFTs) for consumers. The protections and deadlines included in Regulation E do not apply to business accounts. Regulation E only establishes rights, liabilities, and responsibilities for consumer transactions on consumer accounts.

  • Write Us
    Mail your questions, comments, or suggestions to (No deposits or payments accepted at this address):
    SunTrust Bank
    P.O. Box 4418
    Atlanta, GA 30302-4418

    Bank by Mail
    You may mail checking, savings, or money market deposits to (Be sure to include a deposit slip or your name and account number. Do not send currency via U.S. mail):
    SunTrust Bank, Special Handling
    P.O. Box 27572
    Richmond, VA 23261-7572

    Consumer Loan/Line Payment Addresses Access 3 payment address
    SunTrust Bank
    P. O. Box 791274
    Baltimore MD 21279-1274

    All other lines of Credit Payments
    SunTrust Bank
    P. O. Box 79282
    Baltimore MD 21279-0282

    Consumer Loan Payments
    SunTrust Bank
    P.O. Box 791144
    Baltimore, MD 21279-1144

  • For more details about Wire Transfers with SunTrust, call 1.800.947.3786 - options 1 & 4

    SunTrust Incoming wire instructions:

    • For Domestic incoming wire use Routing ABA: 061000104
    • For International incoming wire use SWIFT/BIC: SNTRUS3A
    • Beneficiary account number: SunTrust full account number
    • Beneficiary name: The name as it appears on the SunTrust account

    SunTrust Incoming wire instructions are also available by calling 1.800.947.3786 - options 1 & 1