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Discover a cost-effective way for you and your employees to save for a better future.

You and your employees will have access to a broad selection of low-cost, high-quality investment vehicles, automatic savings options, online tools and more with SunTrust Online 401k for small businesses. You’ll have the benefits of a top-notch 401k plan without the high cost and time-consuming processes. Designed for small businesses with 100 employees or less, its easy to set up and easy to manage so you’ll have more time to focus on your business, and your employees will be able to access and manage their individual information online at any time. There is a wide range of mutual funds to choose from to ensure that every individual’s comfort-level and career objectives are met. To help you and your employees make an informed investment decision, you’ll have online access to daily-generated research for every mutual fund we offer.

No matter who uses the Online Small Business 401k to make a plan for the future, guidance and advice is just a phone call away. Talk with our retirement experts by calling 877.665.4650.

Small Business Resource Center

  • Business Customer Service
    800.752.2515

    24-hour automated assistance
    800.786.8787 (800.SUNTRUST)

    Online Cash Manager, PC Banking and Bill Pay
    800.382.3232

    TDD (Telephone Device for the Deaf)
    800.854.8965

    Report Checking Account Fraud
    800.447.8994 Option 1 –Option 3

    Lost or Stolen Card
    800.786.8787 Option 5

    Directory Assistance
    800.786.8787 Option 7 –Option 5

    International Toll Free
    800.ST.TRAVEL (800.7887.2835)

  • Please note that Federal Regulation E outlines the rules and procedures for electronic funds transfers (EFTs) for consumers. The protections and deadlines included in Regulation E do not apply to business accounts. Regulation E only establishes rights, liabilities, and responsibilities for consumer transactions on consumer accounts.

  • Write Us
    Mail your questions, comments, or suggestions to (No deposits or payments accepted at this address):
    SunTrust Bank
    GA-Atlanta-0795
    P.O. Box 4418
    Atlanta, GA 30302-4418

    Bank by Mail
    You may mail checking, savings, or money market deposits to (Be sure to include a deposit slip or your name and account number. Do not send currency via U.S. mail):
    SunTrust Bank, Special Handling
    VA-RIC-9292
    P.O. Box 27572
    Richmond, VA 23261-7572

    Consumer Loan/Line Payment Addresses Access 3 payment address
    SunTrust Bank
    P. O. Box 791274
    Baltimore MD 21279-1274

    All other lines of Credit Payments
    SunTrust Bank
    P. O. Box 79282
    Baltimore MD 21279-0282

    Consumer Loan Payments
    SunTrust Bank
    P.O. Box 791144
    Baltimore, MD 21279-1144

  • For more details about Wire Transfers with SunTrust, call 1.800.947.3786 - options 1 & 4

    SunTrust Incoming wire instructions:

    • For Domestic incoming wire use Routing ABA: 061000104
    • For International incoming wire use SWIFT/BIC: SNTRUS3A
    • Beneficiary account number: SunTrust full account number
    • Beneficiary name: The name as it appears on the SunTrust account


    SunTrust Incoming wire instructions are also available by calling 1.800.947.3786 - options 1 & 1