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Online 401k For Your Employees

See How SunTrust Online small business 401k Can Benefit Your Employees:

  • Easy enrollment anytime, anywhere
  • Regular payroll deferrals allow employees to save considerably more than an IRA
  • Tax savings on all the money deposited into their 401k
  • Immediate account updates regarding personal information, deferral amounts and fund selection
  • Daily account updates reflect changes to fund price and holdings, as well as fund transfers
  • 24/7 online access
  • Interactive Voice Response (IVR), which offers a convenient 24-hour alternative to using the Internet—call 866.797.4015
  • Rollovers
  • Internet security provided by a combination of digital and encrypted passwords
  • Signature-required distributions ensure transactions are authorized before we ever release a penny from the account
  • Quarterly statements

Or call 877.665.4650 when you’re ready, and an advisor can walk you through every step of our fast1 and easy plan-establishment process.

For more information specific to employee plans, check out our list of Frequently Asked Questions.


1 Average set up takes around 30 minutes to complete, assuming all information is available, and includes both online self-enrollment and support by phone from our advisors. To complete your set up, you will need detailed information from your employee records and will need to be prepared to make decisions on the features and investments you would like to have as part of your plan. Advisors are available to help you set up your plan between the hours of 8 a.m. to 5 p.m., Eastern.

Small Business Resource Center

  • Business Customer Service

    24-hour automated assistance
    800.786.8787 (800.SUNTRUST)

    Online Cash Manager, PC Banking and Bill Pay

    TDD (Telephone Device for the Deaf)

    Report Checking Account Fraud
    800.447.8994 Option 1 –Option 3

    Lost or Stolen Card
    800.786.8787 Option 5

    Directory Assistance
    800.786.8787 Option 7 –Option 5

    International Toll Free
    800.ST.TRAVEL (800.7887.2835)

  • Please note that Federal Regulation E outlines the rules and procedures for electronic funds transfers (EFTs) for consumers. The protections and deadlines included in Regulation E do not apply to business accounts. Regulation E only establishes rights, liabilities, and responsibilities for consumer transactions on consumer accounts.

  • Write Us
    Mail your questions, comments, or suggestions to (No deposits or payments accepted at this address):
    SunTrust Bank
    P.O. Box 4418
    Atlanta, GA 30302-4418

    Bank by Mail
    You may mail checking, savings, or money market deposits to (Be sure to include a deposit slip or your name and account number. Do not send currency via U.S. mail):
    SunTrust Bank, Special Handling
    P.O. Box 27572
    Richmond, VA 23261-7572

    Consumer Loan/Line Payment Addresses Access 3 payment address
    SunTrust Bank
    P. O. Box 791274
    Baltimore MD 21279-1274

    All other lines of Credit Payments
    SunTrust Bank
    P. O. Box 79282
    Baltimore MD 21279-0282

    Consumer Loan Payments
    SunTrust Bank
    P.O. Box 791144
    Baltimore, MD 21279-1144