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Online 401k For Small Business Owners

See How SunTrust Online 401k for Small Business Can Benefit You:

  • Easy online plan establishment with all the necessary documents immediately available for printing
  • A single online platform to help you conveniently stay on top of employee information changes
  • The option to offer a “match” or contribution from the company into the plan to further incent your employees
  • Online deferral tracking and payroll submission allow you to view deferral amount changes and easily incorporate them into the payroll system before the next processing date
  • The ability to coordinate with SunTrust Online Payroll to save you time in set up and processing
  • Online plan monitoring provides a daily update about the assets held in the plan
  • Form 5500 preparation—all you have to do is sign it and send it
  • Automatic compliance testing and regulations monitoring, plus recommended corrections to help keep you up to date
  • Email notifications ensure you get important information in a timely manner
  • Resources to help you execute your fiduciary role

Or call 877.665.4650 when you’re ready, and an advisor can walk you through every step of our fast1 and easy plan-establishment process.

For more information specific to employee plans, check out our list of Frequently Asked Questions.


1 Average set up takes around 30 minutes to complete, assuming all information is available, and includes both online self-enrollment and support by phone from our advisors. To complete your set up, you will need detailed information from your employee records and will need to be prepared to make decisions on the features and investments you would like to have as part of your plan. Advisors are available to help you set up your plan between the hours of 8 a.m. to 5 p.m., Eastern.

Small Business Resource Center

  • Business Customer Service

    24-hour automated assistance
    800.786.8787 (800.SUNTRUST)

    Online Cash Manager, PC Banking and Bill Pay

    TDD (Telephone Device for the Deaf)

    Report Checking Account Fraud
    800.447.8994 Option 1 –Option 3

    Lost or Stolen Card
    800.786.8787 Option 5

    Directory Assistance
    800.786.8787 Option 7 –Option 5

    International Toll Free
    800.ST.TRAVEL (800.7887.2835)

  • Please note that Federal Regulation E outlines the rules and procedures for electronic funds transfers (EFTs) for consumers. The protections and deadlines included in Regulation E do not apply to business accounts. Regulation E only establishes rights, liabilities, and responsibilities for consumer transactions on consumer accounts.

  • Write Us
    Mail your questions, comments, or suggestions to (No deposits or payments accepted at this address):
    SunTrust Bank
    P.O. Box 4418
    Atlanta, GA 30302-4418

    Bank by Mail
    You may mail checking, savings, or money market deposits to (Be sure to include a deposit slip or your name and account number. Do not send currency via U.S. mail):
    SunTrust Bank, Special Handling
    P.O. Box 27572
    Richmond, VA 23261-7572

    Consumer Loan/Line Payment Addresses Access 3 payment address
    SunTrust Bank
    P. O. Box 791274
    Baltimore MD 21279-1274

    All other lines of Credit Payments
    SunTrust Bank
    P. O. Box 79282
    Baltimore MD 21279-0282

    Consumer Loan Payments
    SunTrust Bank
    P.O. Box 791144
    Baltimore, MD 21279-1144

  • For more details about Wire Transfers with SunTrust, call 1.800.947.3786 - options 1 & 4

    SunTrust Incoming wire instructions:

    • For Domestic incoming wire use Routing ABA: 061000104
    • For International incoming wire use SWIFT/BIC: SNTRUS3A
    • Beneficiary account number: SunTrust full account number
    • Beneficiary name: The name as it appears on the SunTrust account

    SunTrust Incoming wire instructions are also available by calling 1.800.947.3786 - options 1 & 1