Testimonials for Nick Lay

It was a great pleasure to work with Mr. Lay in obtaining a mortgage loan.  Mr. Lay’s quality of service is more than outstanding.  He always puts forth the effort and time to help his client to an unbelievable level.  Mr. Lay is the kind of person who walks the extra mile to ensure that his client receives the best service.  Mr. Lay’s communication skills need to be followed as an example of perfection.  Also, being an expert in doctor’s loan made the transaction go as smoothly as it could have.  His degree of being detail oriented and very meticulous made someone like me who is usually hard to please very happy and content with the loan service.  His morals are very rare to find these days.  I really thank Mr. Lay for his extraordinary help with the loan process and I am glad to meet him as a person.

-A. Botros, Wellington, FL

Mr Lay specializes in loans to physicians and provided a loan to a general surgeon.  I'm an attorney, not a physician, and have been involved in many real estate transactions.  Were I to rank loan officers, at the very top would be Mr. Lay for two reasons: the things that could have gone wrong, but didn't, and the things that went smoothly.  I'm aware of an anesthesiologist who recently lost a five figure deposit because of a poorly organized mortgage company.  Wish he had dealt with Mr Lay.  Mr Lay was consistently prompt, hardworking, professional and effective.  And most important, he makes deals work, overcoming obstacles and staying on schedule.

-S. Krup, Hollywood, FL

Throughout the process of being a first-time home buyer, Nick Lay was very knowledgeable with all things related to the mortgage prequalification, mortgage application, closing, etc.  He was readily available to answer any questions from the start and remained in contact through closing.  His insight was very helpful and made the mortgage process less intimidating.  In addition, his thorough understanding of physician specific loans was beneficial.  Being a recent graduate from residency, it was helpful to have Nick as a resource to better understand the physician mortgage products from Suntrust.  I continue to consider Nick a reliable contact within the mortgage industry and have repeatedly referred medical colleagues to his office.

-J. Burns, Maitland FL

The service provided by Mr Lay was world class in all aspects.  He was friendly, accurate and followed thoroughly all documents/ data collection.  I received an excellent APR.  The process was handled on a timely matter and expedited to accommodate my needs (I had short period to close and move).  Good faith estimate was accurate.  I highly recommend Mr Lay and his team.

-J. Ramirez, Florida

My wife and I have had the pleasure of working with Nick both on our initial mortgage and our re-financing.  Nick is very easy to work with, readily and easily explains terms/criteria for different mortgages, is up front regarding costs and numbers and always seems to be working to find the best deal for his clients.  We would recommend Nick for anyone looking for a mortgage loan officer in the local area.

-Another Satisfied Client

Nick Lay was my loan officer for a real estate purchase I made in Carolina Beach, NC.  Without hesitation I will say, Nick, made the process as painless as I could have imagined.  Our telephone relationship began over the phone on a Friday and after approximately 2 hours on a Saturday afternoon the process was nearly complete.  I never asked Nick to help me on a Saturday but it was that effort he offered which resulted in my decision to select SunTrust for my loan.

-Another Very Satisfied Customer

Nick was very knowledgeable about the various options available to me as well as the potential roadblocks which could delay or even halt the closing process.  At a time when the mortgage loan process was under such scrutiny my process moved along seamlessly.  Nick also acted as a liaison between myself and the real estate agent and helped me to understand how the process for beach property was somewhat different and more complicated than other residential transactions.

-Anonymous

Overall, I was thrilled with the service and when I have to do another loan I will be calling SunTrust first because of the experience I had with Nick Lay.

-R. Alioto, Clayton, NC

Nick Helped me securing a doctors loan while most others failed to give me a loan on good terms.  The best I was getting is a FHA loan with 20% down payment.  He got me a great loan with no fuss and was quick and in my terms.  Great guy to work with and help anybody with loans.  Highly recommended.

-J. Satpathy