Rich Ricci was exceptional; everything happened as he explained and he always responded to all e-mails and phone calls quickly. Both my realtor and the seller's realtor made the comment at closing that they had never dealt with a loan officer that was so organized and quick to respond to requests.
-E. and C. Hamilton
I cannot say enough good things about Rich Ricci, He is an excellent mortgage lender representative and is a credit to your business. He is friendly, extremely helpful, and extremely intelligent. He knows how to get the job done. I purchased a foreclosed home, and the process in dealing with the seller and getting repairs done was a nightmare. Rich walked me through the process and helped me each step of the way. I only wish all businesses had employees like Rich working for them. I will and do recommend Rich and SunTrust to all my friends and family and I will always come back to Rich if I need another loan. Thank you so much for your bank's professionalism which was clearly demonstrated through Mr Ricci's help to me during this process.
Rich Ricci was awesome in the loan process. He worked so well with me during the process, helping me to get the very best rate possible and handling any questions (and I had many) with patience and promptness. I would gladly come back to him for any future mortgages needs. Well after the loan closed, he has touched base with me to make sure everything was going well with the sure pay process and asked about any other needs and/or questions I may have. You are blessed to have him! So was I!
I really enjoyed working with Richard G Ricci and SunTrust during the process of this loan. SunTrust has made my dream come true in becoming a homeowner again. Much thanks to Richard G Ricci for being a great loan officer to me and my wife. Thanks!"
Rich Ricci exceeded our expectations and made our first home buying experience easy to understand and worry free. He made himself available to answer and explain in depth any questions that we had we couldn't have asked for a more helpful and friendly loan officer.
-M. and E. Colacurcio
Mr. Ricci was outstanding throughout the refinance process on our first refinance that we did with SunTrust and that is why we came back to him for our second refinance.
-L. Guerrero and J. Plummer
Some would say they had a good experience when buying or refinancing a home. My husband and I had an incredibly fantastic experience with Rich Ricci on our team, the process was literally seamless and the closing agents were just as fantastic.
My loan officer, Richard, did an excellent job. He kept us well informed about everything and always was there when I had a question.
We can't say enough about Richard Ricci. We had numerous problems with this home and he was always available and willing to help with our questions and problems. He went way above and beyond any expectation. The only thing that was not a problem was the mortgage because of Mr. Ricci. He went above and beyond on all of our needs and problems. We will be customers of SunTrust for life because of our experience with him.
Rich was a pleasure to work with and stayed on top of the whole process.
-J. Marter and N. Faulkner
Rich Ricci was my loan officer and he was very very helpful throughout our entire loan process. He returned all my calls quickly and answered all my questions. We had a situation with our houses and he was able to work 'magic' and was able to get everything worked and in line in a very short time for us to close. Rich kept us up to date with progress reports and he made our entire process smooth and I would absolutely recommend Rich to anyone of my family or friends who would be looking for a home.
I have tried to refinance this mortgage three times and received a "snow job" each time the fourth time was the charm with Rich Ricci at the helm doing a great job.
Rich did a great job he went above and beyond what I expected.
I was on a very short time line with purchasing a short sale and doing an FHA loan. Richard did an excellent job of keeping me informed. The bank of the seller gave us 30 days to have the closing and in addition wanted the hud 72 hours before to review. Richard met the deadline and we were able to close on our house with no problems. Being a first time homebuyer the experience can seem a little overwhelming. Richard made the process easy and was always there to answer any questions I had no matter how little. It was truly a pleasure to work with him on my home loan.
Rich far exceeded our expectations on the entire process. I'll recommend him and SunTrust to my family, friends and co-workers.
-N. and A. Denisco
Rich Ricci was great to work with. He listened to all my concerns and gave me good advice to ponder on. He did not try to push me into making abrupt decisions but gave me time to think the whole process up to closing. It went better than I could have imagined. He is an excellent loan officer and I would recommend him to anyone who wants to get an honest and sincere opinion throughout their mortgage process. An overall great experience and I'm very happy with the results. Thanks Rich!!!!
Rich Ricci was wonderful he always answered or returned my calls immediately. He explained anything I did not understand he was very patient and did his job wonderfully. I had an excellent experience and would recommend him to anyone I know.
Rich was excellent. I never felt in the dark about any of the process. In a time when getting financed can be difficult, Rich made sure that things were done quickly and that the process was handled efficiently. He even showed up for the closing, which was a nice surprise.
I am so grateful for Rich's advice, professionalism, integrity and patience during my loan process and closing. I could count on him for straight answers to all my questions. He is a gem.
Rich was excellent at keeping me informed on the process. Wonderful job!!!
I am extremely pleased with the service Rich provided. He was very helpful and knowledgeable. He was very patient and took the time to explain the process. I would definitely recommend his services to family and friends.
This was the second mortgage Rick has helped me with. I just referred a good friend to Rick yesterday.
Rich Ricci is an asset to SunTrust. He is extremely professional, but very friendly and goes above and beyond what we expected. He made our experience with SunTrust 10x better than previous!
-Brad and Rashel K.
Rich Ricci was very professional and helpful during the process. He even came to my home to pick up my documents. He will have a wonderful career in the mortgage industry.
My name is Cynthia B Conner and my husband is Alton M Conner. My mortgage loan officer is Richard Ricci at the Atlantic Blvd Branch. Mr. Ricci provided excellent service during the course of our home buying experience. He is a very knowledgeable person, who shared his knowledge with us to get the best possible rates and terms. This is our second mortgage loan with SunTrust and I am pleased with the service I received on both loans. I will recommend Mr. Ricci without hesitation to anyone I encounter that is in need of a mortgage. Because of Mr. Ricci, I am now participating in automatic mortgage payments and I have opened a new checking account with SunTrust.
The professionalism and quality of service couldn't have been better. Thanks Rich, you did a great job.
The overall experience was excellent. Getting a loan is a difficult task and he helped me through the whole process and everything turned outstanding. Thank you Rich and I will hopefully get to work with you again!
The news is full of reporters claiming that the real estate market is slow and it's almost impossible to sell a home right now. They are right, it IS impossible to sell a home if you don't have a GREAT loan officer working with you. Rich has closed nearly 15 loans for my company and I refer him to all of our clients. His expertise in loans for first-time home buyers is essential to selling homes and getting loans in this difficult environment. EVERY first-time home buyer should call Rich before ever looking to buy a home.
We were very pleased with our experience with our first loan with SunTrust Mortgage. Our loan officer, Richard Ricci was very attentive and informative in every step of the way. He went out of his way to answer any and all questions we had. Thank you for a very pleasant experience.
-G. and J. Grimes
Rich made the process easy. He's knowledgeable, responsive and extremely helpful. I can't imagine a better experience, unless you guys gave me a free mortgage or something.
-T. and S. Alford
Purchasing my first home was the biggest decision for me. What made that decision the most wonderful and unforgettable experience, was the help and the effort of a very wonderful person, Mr. Richard Ricci. Thanks to him I found my happiness and a peace of mind. Thank you for everything
Rich Ricci was excellent and very professional. I am a realtor and have worked with him on a few sales as well as my home purchase. He is the best!
Our loan specialist Rich went above and beyond our expectations for service that was our best mortgage closing experience.
I would highly recommend Mr Ricci to my friends. Very professional, kept me informed every step of the way and promptly returned my calls. I will be happy to know that my opinion would be used to recognize Mr. Ricci's job, he deserves it. Thanks.
We were so pleased with Rich Ricci's performance. He answered all questions, a million times, and went to closing with us. We got to know him so well and consider him a friend of the family we will certainly deal with him again.
-B. and E. Coffman
Job well done and professionally done.
Mr Richard Ricci was our loan officer and I can say it was a real pleasure dealing with him. We found him to be courteous and personable in his dealings with us and quite knowledgeable with the mortgage process. All inquiries were responded to in a timely and efficient manner and we at no time had any doubts about the answers to any inquiries we made. He kept us up to date all through the loan process without us having to ask. Having done business all over the east coast, I can truthfully say this was one of the smoothest transactions I have had the pleasure to be part of. In the future, if we find ourselves in need of a mortgage, SunTrust and Mr. Ricci will be at the top of our list. Thank you for the outstanding service SunTrust and Richard Ricci.