SunTrust privacy, financial information protection, Privacy

Privacy

Your privacy is our priority

SunTrust understands that financial information protection is important to you, especially in today’s online environment. With SunTrust's Privacy Policy, you can be assured that we use information responsibly to provide you with the services you request, and to make doing business with SunTrust easier and more convenient.

Three things to know about financial information protection at SunTrust:

  • Because trust is critical to a solid financial relationship, SunTrust outlines exactly how and when your personal information is used in our SunTrust Privacy Policy. (Note: Adobe Reader is required to view the privacy policy documentation. Click here if you need to download Adobe Reader.)
  • You may have different ideas and expectations about privacy, which is why our consumer privacy preferences make it easy to further limit how your information is shared.
  • Privacy and security are a must when banking online. Our online privacy practices explain exactly how SunTrust collects, uses and protects information about your online activity.
  • The most effective privacy protection is the precautions you take to guard your account and personal information. Review our privacy resources to learn how to protect your information.

To learn more about SunTrust privacy practices call 800.786.8787.

What information does SunTrust collect?

  • If you apply for a loan or new account, we ask for your Social Security number, as well as financial information, such as employment, income and assets.
  • SunTrust may contact consumer reporting agencies and other creditors to inquire about your credit history.
  • If you apply for insurance, we may seek information relevant to the product. This information is not used for any purpose beyond underwriting and servicing that product.

Who has access to your information?

  • Employees of SunTrust and its subsidiaries have access to information needed to perform services on your behalf.
  • SunTrust offers clients services from other firms and with your permission, shares information pertinent to those services.
  • As industry practice, SunTrust provides data about your loan repayment and transactions to consumer credit bureaus.
  • Federal and state laws may require us to disclose your information for specified purposes.

How does SunTrust protect your online privacy?

There may be instances where SunTrust needs to treat your information differently when doing business with you online. In these cases, we will provide you with a clear disclosure and obtain your authorization before proceeding. By clicking on a disclosure, replying to an e-mail or enrolling in specialized online services you may be giving such authorization.

For details on SunTrust’s online information practices, read our online privacy practices.

How can you opt out of information sharing?

In an effort to provide clients with the best products and services available, SunTrust and its affiliates use select client information for targeted offers, such as for credit cards or insurance.

Not interested? You can elect to customize your privacy preferences using our opt-out form. For more information, including the required form, please visit our consumer privacy preferences.

Set your privacy preferences

Securities, Investment and Insurance Products and Services:

  • Are Not FDIC or any other Government Agency Insured
  • Are Not Bank Guaranteed
  • May Lose Value

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SunTrust, SunTrust Mortgage, SunTrust at Work, SunTrust Mobile Banking, SunTrust PortfolioView, SunTrust Robinson Humphrey, SunTrust Solid Theft Protection, Ridgeworth Funds, RidgeWorth Capital Management, Wealth Select, AMC Fund Select, AMC Pinnacle, AMC Premier, Access 3, Bank Your Way Snapshot, Signature Advantage Brokerage, Custom Choice and Sure Pay are federally registered service marks of SunTrust Banks, Inc. All other trademarks are the property of their respective owners.

Services provided by the following affiliates of SunTrust Banks, Inc.: Banking and trust products, including investment advisory products and services, are provided by SunTrust Bank, member FDIC; securities, insurance (including annuities), and other investment products and services are provided by SunTrust Investment Services, Inc., an SEC registered broker/dealer and a member of the FINRA and SIPC, and a licensed insurance agency; investment advisory products and services are offered by SunTrust Investment Services, Inc. and Ridgeworth Capital Management, Inc.; mortgage products and services are provided by SunTrust Mortgage, Inc.

SunTrust Mortgage, Inc. - NMLS #2915, 901 Semmes Avenue, Richmond, VA 23224, toll free 1-800-634-7928 CA: licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, IL: Illinois Residential Mortgage Licensee, MA: Mortgage Lender license #-ML-2915, NH: licensed by the New Hampshire Banking Department, NJ: Mortgage Banker License - New Jersey Department of Banking and Insurance, and RI: Rhode Island Licensed Lender. © 2014 SunTrust Banks, Inc. SunTrust and SunTrust Mortgage are federally registered service marks of SunTrust Banks, Inc. How can we help you shine? is a service mark of SunTrust Banks, Inc.

"SunTrust Advisors" may be officers and/or associated persons of the following affiliates of SunTrust Banks, Inc.: SunTrust Bank, our commercial bank, which provides banking, trust and asset management services; SunTrust Investment Services, Inc., an SEC registered investment adviser and broker-dealer, which is a member of FINRA and SIPC, and a licensed insurance agency, and which provides securities, annuities and life insurance products, and other investment services.

SunTrust Private Wealth Management, International Wealth Management, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups are marketing names used by SunTrust Banks, Inc., SunTrust Investment Services, Inc., and Ridgeworth Capital Management, Inc.

SunTrust Robinson Humphrey is the trade name for the corporate and investment banking services of SunTrust Banks, Inc. and its subsidiaries, including SunTrust Robinson Humphrey, Inc., member FINRA and SIPC.