Education Center
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"Putting Heart" into Customer Relationships Can Mean Results
Running a successful business requires more than just processing transactions. It’s built upon connecting with your customers, nurturing the relationship and earning their loyalty.
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How Technology is Changing Small Businesses
New technology and marketing tools like software-as-a-service and cloud-based solutions are enabling small businesses to compete with their larger rivals. This has impacted business planning cycles.
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Brightway Reinvents the Insurance Agency, One Customer at a Time
Brothers David and Michael Miller are radically changing the insurance business. By prioritizing customer choice and agent success, they’ve grown into a $400 million powerhouse in under a decade. To the Millers, though, it’s not about the growth—it’s abou
