Department of Labor Fiduciary Rule

Important DOL Investment Information

SunTrust is supportive of the new Fiduciary Standard.

SunTrust supports the Department of Labor's Fiduciary Rule and its goal to help provide information that will allow you to make informed decisions about your financial future. The spirit of the Rule embodies our purpose to help move Americans from financial stress to confidence. With purpose driving our business and client interactions, our teammates are ready to assist you with your financial needs.

In February of 2017, a Presidential Memorandum directed the Department of Labor to review the Rule to determine if: i) the applicability of the Rule is likely to harm investors due to a reduction of Americans' access to certain retirement savings offerings, retirement product structures, retirement savings information, or related financial advice; ii) the applicability of the Rule has resulted in dislocations or disruptions within the retirement services industry that may adversely affect investors or retirees; and iii) the Rule is likely to cause an increase in litigation, and an increase in the prices that investors and retirees must pay to gain access to retirement services. As a result of the required review, the Department of Labor delayed the applicability date of the Rule until June 9, 2017, and delayed the implementation date of several key provisions of the Rule until July 1, 2019.

Effective June 9, 2017, investment advice providers to retirement plan investors must act in accordance with an “impartial conduct standard” while the Rule is being reviewed. This standard means the retirement investors must receive advice that is in their best interests, not be charged more than reasonable compensation for such advice, and not be subjected to misleading statements in connection with the advice received. At this time, it is not possible to predict whether the requirements of the Rule will change significantly prior to its new implementation date of July 1, 2019. During this period of uncertainty regarding the final content of the Rule and its ultimate effective date, SunTrust will continue to keep you informed regarding new developments related to the Rule, as well as meeting its obligations under the Rule, as they become effective.

Putting you first is not new to SunTrust.

SunTrust has expertise with fiduciary standards. For more than 100 years, SunTrust has provided Fiduciary Services to support client needs. The Fiduciary Rule will extend the application of the fiduciary standard to all retirement investors, including Individual Retirement Accounts (IRAs). The Rule will further require careful consideration of decisions to either transfer out of, or roll over from, employer-sponsored retirement plans into IRAs. In the coming months, we will provide further information about our products, product pricing, how advisors are paid, etc., as the final requirements of the Rule are determined.

Regulatory changes are a constant in the financial service industry.

At SunTrust, our teammates are well-positioned for the upcoming changes required under the Fiduciary Rule. In the meantime, we will continue to provide the thoughtful advice and counsel needed to help individuals achieve financial confidence.

Resource Center

  • Support

      Hearing Impaired Customers
      TDD/TTY 800.854.8965
      7am-6pm EST, Monday through Saturday
      (excluding most Federal Holidays)

Investment and Insurance Products:

Are Not FDIC or any other Government Agency Insured   Are Not Bank Guaranteed  May Lose Value 

© 2018 SunTrust Banks, Inc

equal housing logoSunTrust Bank is an Equal Housing Lender. Member FDIC

equal housing logoEqual Housing Lender. SunTrust Mortgage, Inc

SunTrust, SunTrust Mortgage, SunTrust PortfolioView, SunTrust Robinson Humphrey, SunTrust Premier Program, AMC Pinnacle, AMC Premier, Access 3, Signature Advantage Brokerage, Custom Choice Loan and SunTrust SummitView are federally registered service marks of SunTrust Banks, Inc. All other trademarks are the property of their respective owners.

Services provided by the following affiliates of SunTrust Banks, Inc.: Banking products and services are provided by SunTrust Bank, Member FDIC. Trust and investment management services are provided by SunTrust Bank, SunTrust Delaware Trust Company and SunTrust Banks Trust Company (Cayman) Limited. Securities, brokerage accounts and insurance (including annuities) are offered by SunTrust Investment Services, Inc., a SEC registered broker-dealer, member FINRA, SIPC, and a licensed insurance agency. Investment advisory services are offered by SunTrust Advisory Services, Inc., a SEC registered adviser. GFO Advisory Services, LLC is a SEC registered investment adviser that provides investment advisory services to a group of private investment funds and other non-investment advisory services to affiliates. Mortgage products and services are provided by SunTrust Mortgage, Inc.

SunTrust Mortgage, Inc. - NMLS #2915, 901 Semmes Avenue, Richmond, VA 23224, 1-800-634-7928. CA: licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, IL: Illinois Residential Mortgage Licensee #MB-989, Department of Financial and Professional Regulation, 100 W. Randolph, Suite 900, Chicago, IL 60601, 1-888-473-4858, MA: Mortgage Lender license #-ML-2915, NJ: Mortgage Banker License - New Jersey Department of Banking and Insurance, NY: Licensed Mortgage Banker—NYS Department of Financial Services, and RI: Rhode Island Licensed Lender.

"SunTrust Advisors" may be officers and/or associated persons of the following affiliates of SunTrust Banks, Inc.: SunTrust Bank, our commercial bank, which provides banking, trust and asset management services; SunTrust Investment Services, Inc., a registered broker-dealer, which is a member of FINRA and SIPC, and a licensed insurance agency, and which provides securities, annuities and life insurance products; SunTrust Advisory Services, Inc., a SEC registered investment adviser which provides Investment Advisory services.

SunTrust Private Wealth Management, International Wealth Management, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups and GenSpring are marketing names used by SunTrust Bank, SunTrust Banks Trust Company (Cayman) Limited, SunTrust Delaware Trust Company, SunTrust Investment Services, Inc., and SunTrust Advisory Services, Inc.

SunTrust Bank and its affiliates do not accept fiduciary responsibility for all banking and investment account types offered. Please consult with your SunTrust representative to determine whether SunTrust and its affiliates have agreed to accept fiduciary responsibility for your account(s) and if you have completed the documentation necessary to establish a fiduciary relationship with SunTrust Bank or an affiliate. Additional information regarding account types and important disclosures may be found at

SunTrust Robinson Humphrey is the trade name for the corporate and investment banking services of SunTrust Banks, Inc. and its subsidiaries, including SunTrust Robinson Humphrey, Inc., member FINRA and SIPC.