After the necessary tasks of getting started with your account are complete, it’s up to you to decide how you want your account to work for you.
From the Move Money tab in Online Banking, select "External Transfers" to move money between your SunTrust accounts and accounts at other financial institutions. If you haven't already, enter and verify the information for your non-SunTrust accounts. In a few more clicks, your transfer will be all set up without you ever leaving home. Funds are accessible as early as the next day.
From the "Internal Pay & Transfer" screen on the Move Money tab in Online Banking, select "One Time" or "Recurring." Then, choose the SunTrust account you want to transfer money from and to, and enter the dollar amount. You can make payments to your SunTrust credit card or loan this way, too. Select "Pay Advance" when viewing those accounts.
Send money to friends and family within the U.S. with an email address or U.S. mobile phone number. From the Move Money tab in Online Banking, select "Send money with Zelle®," enter the U.S. mobile number or email and the amount to send. Choose a send date, and the account to send it from. The recipient doesn’t need to have Zelle or a SunTrust account.
Must have a bank account in the U.S. to use Zelle®. Transactions between enrolled Zelle users typically occur in minutes. If your recipient is not yet enrolled with Zelle, it may take between 1 and 3 business days after they enroll. Transaction limitations apply.
At this time, SunTrust does not offer the option for clients to receive funds sent from an account with a financial institution that has not partnered with Zelle®.
First-time Direct Deposit users:
Gather your SunTrust routing and account numbers from a check corresponding to the account where you want items directly deposited.
Tip: Your 9-digit routing number is the first set of numbers on the bottom of your check. Your account number is the second set of numbers, and may be up to 13 digits long. You can also find your account and routing numbers in Online and Mobile Banking.
Next, print and complete one of these forms:
Give the form and a blank check for your corresponding account to the applicable party.
Direct Deposit users at other banks:
With our online SwitchAgent® service, transferring existing Direct Deposit and other automatic payments (insurance, mortgage, etc.) to your new SunTrust account is easy.
To begin, have one of the following handy:
Then, all you need to do is gather any statements or paystubs related to your existing pre-authorized incomes and withdrawals (i.e., insurance, mortgage payments or automatic deposits), and we’ll take care of the rest.
To add a bill:
Tip: You can opt in to receive email reminders when new bills arrive and are ready to be paid via Online Bill Pay.
To make a payment:
Tip: If the bills you’re paying are monthly bills, you can choose a date to set up automatic recurring payments each month.
Mobile Banking lets you:
SunTrust also offers Text Banking which uses simple text commands to retrieve balance and transaction information, or to search for a nearby ATM/branch. No apps or smartphone required – only a text-enabled phone.
See Text Commands Chart
The specter of student loans is keeping many aspiring homeowners on the sidelines. But you can help them realize that purchasing sooner rather than later is possible.
This tool allows you to budget and compare costs of different living arrangements for you or a child attending college.
When it comes to purchasing a new home, more than half of homeowners say the opinion of their child was a factor in their home buying decision.
Use this mortgage refinance calculator to compare your existing monthly mortgage payment with a refinanced loan.
See what your monthly mortgage payments might be based on your loan amount, down payment, length of loan and interest rate.
Investment and Insurance Products:
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Services provided by the following affiliates of SunTrust Banks, Inc.: Banking products and services are provided by SunTrust Bank, Member FDIC. Trust and investment management services are provided by SunTrust Bank, SunTrust Delaware Trust Company. Securities, brokerage accounts and insurance (including annuities) are offered by SunTrust Investment Services, Inc., a SEC registered broker-dealer, member FINRA, SIPC, and a licensed insurance agency. Investment advisory services are offered by SunTrust Advisory Services, Inc., a SEC registered adviser. GFO Advisory Services, LLC is a SEC registered investment adviser that provides investment advisory services to a group of private investment funds and other non-investment advisory services to affiliates. Mortgage products and services are offered through SunTrust Mortgage, a tradename for SunTrust Bank, and loans are made by SunTrust Bank.
"SunTrust Advisors" may be officers and/or associated persons of the following affiliates of SunTrust Banks, Inc.: SunTrust Bank, our commercial bank, which provides banking, trust and asset management services; SunTrust Investment Services, Inc., a registered broker-dealer, which is a member of FINRA and SIPC, and a licensed insurance agency, and which provides securities, annuities and life insurance products; SunTrust Advisory Services, Inc., a SEC registered investment adviser which provides Investment Advisory services.
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