After the necessary tasks of getting started with your account are complete, it’s up to you to decide how you want your account to work for you.
From the Move Money tab in Online Banking, select "External Transfers" to move money between your SunTrust accounts and accounts at other financial institutions. If you haven't already, enter and verify the information for your non-SunTrust accounts. In a few more clicks, your transfer will be all set up without you ever leaving home. Funds are accessible as early as the next day.
From the "Internal Pay & Transfer" screen on the Move Money tab in Online Banking, select "One Time" or "Recurring." Then, choose the SunTrust account you want to transfer money from and to, and enter the dollar amount. You can make payments to your SunTrust credit card or loan this way, too. Select "Pay Advance" when viewing those accounts.
Send money to friends and family within the U.S. with an email address or U.S. mobile phone number. From the Move Money tab in Online Banking, select "Send money with Zelle®," enter the U.S. mobile number or email and the amount to send. Choose a send date, and the account to send it from. The recipient doesn’t need to have Zelle or a SunTrust account.
Must have a bank account in the U.S. to use Zelle®. Transactions between enrolled Zelle users typically occur in minutes. If your recipient is not yet enrolled with Zelle, it may take between 1 and 3 business days after they enroll. Transaction limitations apply.
At this time, SunTrust does not offer the option for clients to receive funds sent from an account with a financial institution that has not partnered with Zelle®.
First-time Direct Deposit users:
Gather your SunTrust routing and account numbers from a check corresponding to the account where you want items directly deposited.
Tip: Your 9-digit routing number is the first set of numbers on the bottom of your check. Your account number is the second set of numbers, and may be up to 13 digits long. You can also find your account and routing numbers in Online and Mobile Banking.
Next, print and complete one of these forms:
Give the form and a blank check for your corresponding account to the applicable party.
Direct Deposit users at other banks:
With our online SwitchAgent® service, transferring existing Direct Deposit and other automatic payments (insurance, mortgage, etc.) to your new SunTrust account is easy.
To begin, have one of the following handy:
Then, all you need to do is gather any statements or paystubs related to your existing pre-authorized incomes and withdrawals (i.e., insurance, mortgage payments or automatic deposits), and we’ll take care of the rest.
To add a bill:
Tip: You can opt in to receive email reminders when new bills arrive and are ready to be paid via Online Bill Pay.
To make a payment:
Tip: If the bills you’re paying are monthly bills, you can choose a date to set up automatic recurring payments each month.
Mobile Banking lets you:
SunTrust also offers Text Banking which uses simple text commands to retrieve balance and transaction information, or to search for a nearby ATM/branch. No apps or smartphone required – only a text-enabled phone.
See Text Commands Chart
The SunTrust Weekly Market Monitor provides a view of last week’s market events.
We are focused on three main themes in 2020: A modest growth uptick in the economy, a glass half-full for equities, and a push-and-pull environment for fixed income.
The Carousel of Concerns, a mainstay of this bull market, continues to turn. As one worry recedes and another comes to the forefront, we anticipate modestly positive year ahead. Here are the key themes to watch out for in 2019.
Major business transitions are common in the middle market. New research from the Center for Middle Market, commissioned by SunTrust now Truist, offers insights on preparation to get the best results.
Professional athletes have fewer working years than most to save for retirement. With a little planning, fiscal restraint and a trusted financial advisor, a great retirement is within reach.
SunTrust Bank, now Truist Bank, Member FDIC. ©2020 Truist Financial Corporation. SunTrust®, the SunTrust logo, and Truist are service marks of Truist Financial Corporation. All rights reserved.
Equal Housing Lender
Investment and Insurance Products:
All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real estate industry. Search the NMLS Registry.Link opens a new window
Truist, SunTrust®, SunTrust PortfolioView, SunTrust Robinson Humphrey®, SunTrust Premier Program®, AMC Pinnacle®, AMC Premier®, Access 3®, Signature Advantage Brokerage, Custom Choice Loan®, SunTrust SummitView®, LightStream®, GFO Advisory Services®, BB&T®, BB&T Securities®, BB&T Sterling Advisors, Sterling Capital®, BB&T Investments, and BB&T Scott & Stringfellow® are service marks of Truist Financial Corporation. All rights reserved. All other trademarks are the property of their respective owners.
Services provided by the following affiliates of Truist Financial Corporation: Banking products and services, including loans and deposit accounts, are provided by SunTrust Bank and Branch Banking and Trust Company, both now Truist Bank, Member FDIC. Trust and investment management services are provided by SunTrust Bank and Branch Banking and Trust Company, both now Truist Bank, and SunTrust Delaware Trust Company. Securities, brokerage accounts and /or insurance (including annuities) are offered by SunTrust Investment Services, Inc. and BB&T Securities, LLC, P.J. Robb Variable Corp., and Precept Advisory Group, LLC, which are SEC registered broker-dealers, members FINRALink opens a new window, SIPCLink opens a new window, and a licensed insurance agency where applicable. Investment advisory services are offered by SunTrust Advisory Services, Inc., GFO Advisory Services, LLC, BB&T Securities, LLC, Sterling Capital Management, LLC, and BB&T Institutional Investment Advisors, Inc., each SEC registered investment advisers. BB&T Sterling Advisors, BB&T Investments and BB&T Scott & Stringfellow, are divisions of BB&T Securities, LLC. Mutual fund products are advised by Sterling Capital Management, LLC. Mortgage products and services are offered through SunTrust Mortgage, a tradename for SunTrust Bank now Truist Bank.
"SunTrust Advisors" may be officers and/or associated persons of the following affiliates of Truist Financial Corporation: SunTrust Bank now Truist Bank, our commercial bank, which provides banking, trust and asset management services; SunTrust Investment Services, Inc., a registered broker-dealer, which is a member of FINRALink opens a new window and SIPCLink opens a new window, and a licensed insurance agency, and which provides securities, annuities and life insurance products; SunTrust Advisory Services, Inc., a SEC registered investment adviser which provides Investment Advisory services.
SunTrust Private Wealth Management, International Wealth Management, GenSpring, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups are marketing names used by SunTrust Bank now Truist Bank, SunTrust Investment Services, Inc., and SunTrust Advisory Services, Inc.
SunTrust Robinson Humphrey is the trade name for the corporate and investment banking services of Truist Financial Corporation and its subsidiaries, including SunTrust Robinson Humphrey, Inc., member FINRALink opens a new window and SIPCLink opens a new window.
Thank you for choosing SunTrust now Truist. We welcome the opportunity to serve your financial needs. While SunTrust and BB&T have merged to become Truist, both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees, and pricing.
Our friendly teammates at your local BB&T branches will be happy to walk you through their products. You can also learn more by contacting them at 1-800-BANK-BBT or BBT.com.