You can be confident that the transactions performed using SunTrust Mobile Banking will be secure and performed correctly, provided you adhere to the terms and conditions governing the service.
In the unlikely event that someone establishes unauthorized access to your account through SunTrust Mobile or Tablet Banking, you are 100% covered for any funds removed from those accounts. This reimbursement assurance includes loss of interest, insufficient funds, and overdraft charges; we require that you contact us within sixty days of receiving your statement that contains the unauthorized activity.
To learn about SunTrust’s Mobile Banking Guarantee call 800.382.3232
*The SunTrust Mobile Banking Guarantee applies only to customers governed by the Online Banking Agreement and only to mobile transactions involving their SunTrust consumer account(s).