How We Protect You from Fraud

Security measures that give you the confidence to bank how, where and when you want to.

Whether you bank electronically or prefer to step into a branch, rest assured that your personal and financial information is protected.

We’ve developed a number of online and offline security measures to help protect your SunTrust accounts and your personal information. In addition to using safeguards such as encryption, firewalls and virus protection, we employ teams of security experts focused solely on fraud protection and identity theft prevention.

SunTrust Security Features

  • Secure transmissions and encryption using industry standard protocols, encrypts sensitive data for secure transmission
  • Online Banking alerts help you keep close tabs on your account—you can set them up at any time
  • Firewalls prevent unauthorized access to our servers and allow us to monitor traffic in and out of our network
  • Secure email correspondence: To send us a secure email, log in to Online Banking
  • Ongoing Monitoring of our network allows us to detect suspicious activity efficiently and effectively
  • Touch ID for Mobile Banking login enables a biometric login using your fingerprint
  • Automatic sign off ends your Online Banking session if there is no activity for 10 minutes
  • 24/7 account monitoring means your account activity is protected and secured. We are continually monitoring our security measures to protect your transactions and to help protect unauthorized activity or identify theft.

Learn more about information security, as well as tips for avoiding online fraud and identity theft, by visiting our How You Can Protect Yourself page.

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