To us, it’s one more way we can help protect you—both online and offline. We are committed to using your information responsibly in order to provide you with the services you request, making business with SunTrust easier and more convenient.
As part of our privacy efforts, we want to make sure you’re educated as to how SunTrust protects you. The most effective privacy protection will always be the precautions you take to guard your account and personal information.
There may be instances where SunTrust utilizes your information differently. In these cases, we will provide you with a clear disclosure and obtain your authorization before proceeding. By clicking on a disclosure, replying to an email or enrolling in specialized online services you may be giving such authorization.
For details on SunTrust’s online information practices, read our online privacy practices.
In an effort to provide clients with the best products and services available, SunTrust and its affiliates use select client information for targeted offers, such as for credit cards or insurance.
However, you can customize your privacy preferences using our “opt out” service to let us know you’re not interested in such offers, or to restrict the client communications you receive via mail, email or phone.
Use our “opt out” form to update your SunTrust privacy preferences, or call 800.432.9472.
The National Do Not Call Registry: Registering your home or mobile number should stop telemarketers from calling. Changes in the law have limited such telemarketing, but unsolicited calls still happen. If you receive one, use this site to file a complaint.
Direct Marketing Association: DMAchoice’s Preference Services (eMPS) lets you opt-out of direct marketing
Opt-Out Services LLC: The official opt-out program by the consumer credit reporting industry lets you remove your name from pre-approved credit lists
Network Advertising Initiative: NAI services limit ads tailored to your web use or preferences
To learn more about SunTrust privacy practices call 1.800.SUNTRUST (1.800.786.8787).
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Investment and Insurance Products:
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Services provided by the following affiliates of SunTrust Banks, Inc.: Banking products and services are provided by SunTrust Bank, Member FDIC. Trust and investment management services are provided by SunTrust Bank, SunTrust Delaware Trust Company and SunTrust Banks Trust Company (Cayman) Limited. Securities, brokerage accounts and insurance (including annuities) are offered by SunTrust Investment Services, Inc., a SEC registered broker-dealer, member FINRA, SIPC, and a licensed insurance agency. Investment advisory services are offered by SunTrust Advisory Services, Inc., a SEC registered adviser. GFO Advisory Services, LLC is a SEC registered investment adviser that provides investment advisory services to a group of private investment funds and other non-investment advisory services to affiliates. Mortgage products and services are provided by SunTrust Mortgage, Inc.
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"SunTrust Advisors" may be officers and/or associated persons of the following affiliates of SunTrust Banks, Inc.: SunTrust Bank, our commercial bank, which provides banking, trust and asset management services; SunTrust Investment Services, Inc., a registered broker-dealer, which is a member of FINRA and SIPC, and a licensed insurance agency, and which provides securities, annuities and life insurance products; SunTrust Advisory Services, Inc., a SEC registered investment adviser which provides Investment Advisory services.
SunTrust Private Wealth Management, International Wealth Management, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups and GenSpring are marketing names used by SunTrust Bank, SunTrust Banks Trust Company (Cayman) Limited, SunTrust Delaware Trust Company, SunTrust Investment Services, Inc., and SunTrust Advisory Services, Inc.
SunTrust Robinson Humphrey is the trade name for the corporate and investment banking services of SunTrust Banks, Inc. and its subsidiaries, including SunTrust Robinson Humphrey, Inc., member FINRA and SIPC.