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Welcome to SunTrust Mortgage

Your home and your financial goals are important to us. Whether you have closed on your mortgage with SunTrust or your loan has been transferred to SunTrust Mortgage, know that we are supported by the strength and purpose of SunTrust Bank where you’ll find that our knowledgeable team is readily available to answer your questions and assist you so you can maintain greater control, reduce financial stress and focus your energy on what matters most in your life.

We have invested in helpful tools and resources to answer questions that may pop up. If you cannot find what you are looking for here, give us a call at 800.634.7928, Monday through Friday 8 a.m. to 8 p.m. and Saturday 9 a.m. to 3 p.m., ET.

Access Your Account
Manage your mortgage, review account information, loan activity and payment details by signing on to our secure Customer Care site.
Payment Options
Explore your payment options or make payments using a method that is convenient for you.
Has your mortgage recently transferred to SunTrust Mortgage? Want to learn more about escrow? We have answers to these burning questions and more.
Mortgage Assistance
We understand life brings changes and managing your mortgage payments is not always easy. We offer mortgage assistance programs to help you gain confidence and control over your situation.

What's new with SunTrust Mortgage?

Stay informed and in control.

Manage your mortgage by keeping an eye on key figures like your interest rate, monthly payments and remaining balance.

More Online Resources:

Confirm the registration of any SunTrust mortgage loan officer by visiting the Nationwide Mortgage Licensing System and Registration (NMLSR) database at (Enter the unique NMLS identification number and click "Search").

Obtain a list of SunTrust Mortgage Home Preservation Loan Officers and their NMLS Identifiers.

Owe more than your home is worth?

Find out if you are eligible for special HARP refinancing.

Resource Center

  • Navigating the “Hassles” of Home Buying

    People often speak of the hassles of home buying, but in reality: They’re only hassles if you’re unprepared. By getting organized and doing your research, these hassles are just steps.

  • Making Tradeoffs When Home Buying

    When searching for your dream home, be aware of what areas you might need to compromise on—and what factors could lead to expensive repairs that might bust your home buying budget.

  • Ready to Buy a Home? Do This First.

    Buying a new home is one of the most exciting and fulfilling processes in life. But it can also be stressful. To make the process as seamless as possible, make sure all your bases are covered.

  • Home Buying (and Selling) in the Offseason

    Home sales typically increase month-over-month from March until August. But there are some definite pros to buying or selling a home outside of this peak season, starting with less competition.

  • Don’t Let Student Loans Wreck Your Home Buying Dream

    Even with heavy student loans, making the leap from renter to homeowner is possible. Start with these three easy steps.