Mortgage Payment Options

Manage your mortgage payments with confidence and convenience.

At SunTrust Mortgage, we have created several convenient options for handling your payments. The list below highlights the different ways you can make your monthly mortgage payment.

1. Make a One-Time Payment

How it works:

  • Log on to Your Account to sign up. Enter your payment details and bank account information. Authorize a one-time debit1 from your bank account.
  • Please note: You can submit one payment per effective date. If more than one payment is submitted for the same effective date, only the last payment submitted will be accepted. Please pick two separate effective dates if you wish to make more than one payment.
  • Additional payments to principal will not be allowed if your account is not current.
  • Maximum amount to be paid through the One-Time Payment Option is $10,000.
  • Cost: Free (sign up today).

2. Set up Recurring Payments (SurePaySM)

How it works:

  • Authorize a recurring monthly debit1 from your bank account. To use this service:
  • You can log on to Your Account to sign up or mail in the form to set up recurring payments. You can click here to download the form.
  • Cost: Free (sign up today).

3. The Bi-Weekly® Mortgage Payment Plan*

How it works:

  • During your first month of enrollment, you must pay both your regular monthly payment plus your two half payments; after set up you will start paying half of the total monthly mortgage payment every two weeks (set up automatic debit).1
  • Go from 12 full mortgage payments to 26 half payments in most years, which means you make the equivalent of one full extra mortgage payment per year.
  • The two extra half payments go straight to principal building equity in your home faster so you can pay off your home loan sooner.
  • Cost: Free (call us to sign up today).

*If the Bi-Weekly payment set up or payments do not work for your budget, try our SurePay automated draft payment program which allows you to accomplish a similar goal when you add an extra amount to be drafted and applied to your loan balance. Click here for SurePay information or call our Client Services Department at 800.634.7928, Monday through Friday 8 a.m. to 8 p.m. and Saturday 9 a.m. to 3 p.m., ET.

4. Pay Online through your SunTrust Bank account

SunTrust checking customers only 
How it works:

  • You have 24-hour access to your SunTrust account(s) from which you can pay all your bills electronically.
  • To use this service: Go to to sign up for SunTrust Online Banking and Bill Pay.
  • Cost: Free (sign up today).

If you have additional questions about your payment options call our Client Services Department at 800.634.7928, Monday through Friday 8 a.m. to 8 p.m. and Saturday 9 a.m. to 3 p.m., ET.



1Sufficient funds must be in your bank account at time of automatic debit.

How it works:

  • Pay over the phone through your checking account.
  • Call Client Services Department at 800.634.7928, Monday through Friday 8 a.m. to 8 p.m. and Saturday 9 a.m. to 3 p.m., ET.
  • Cost: Free

Send a check: 
How it works: 

  • Pay via check and include the coupon from your monthly billing statement.
  • To use this service: Mail to the billing address on your monthly statement by the due date.
  • Cost: Postage

Pay at a SunTrust branch: 
How it works:

  • Pay via check at your nearest branch. Click here to look up your nearest branch.
  • Cost: Free
Pay Online Click here Link opens a new window and go green by choosing paperless statements.
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Pay by check: SunTrust Mortgage, Inc. PO Box 79041 Baltimore, MD 21279-0041

Home Mortgages Resource Center

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Services provided by the following affiliates of SunTrust Banks, Inc.: Banking products and services are provided by SunTrust Bank, Member FDIC. Trust and investment management services are provided by SunTrust Bank, SunTrust Delaware Trust Company and SunTrust Banks Trust Company (Cayman) Limited. Securities, brokerage accounts and insurance (including annuities) are offered by SunTrust Investment Services, Inc., a SEC registered broker-dealer, member FINRA, SIPC, and a licensed insurance agency. Investment advisory services are offered by SunTrust Advisory Services, Inc., a SEC registered adviser. GFO Advisory Services, LLC is a SEC registered investment adviser that provides investment advisory services to a group of private investment funds and other non-investment advisory services to affiliates. Mortgage products and services are provided by SunTrust Mortgage, Inc.

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