Phone and Text Phishing

Fraudsters are making automated calls and texting from multiple numbers (sometimes blocked #’s) and are telling clients and non clients that their Card has been compromised, suspended or deactivated and needs to be reactivated. The scheme asks for the card number, PIN, and expiration date in order to reactivate the card.

Consumers should be aware that, while SunTrust does monitor for fraudulent or suspicious activity and may proactively contact a client about this activity, we will never call and ask for confidential information including your full account number or PIN.

Report any incidents to emailabuse@suntrust.com or 1-800-447-8994.