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Check balances, make payments and transfer funds by phone.

Bank 24 hours a day, 7 days a week from any phone. Confirm balances and transactions, make payments and transfer funds using our automated IVR (Interactive Voice Response) system, available in English or Spanish.

You'll need one of the following to get started:

 
Debit Card
and PIN number 

OR
Your account number
and the last 4 digits
of your social security
number or Tax ID

Select the checkboxes below to compare account types.

Information available by phone

Resource Center

  • For more details about Wire Transfers with SunTrust, call 1.800.947.3786 – options 1 & 4

    SunTrust incoming wire instructions:
    For domestic incoming wires, use Routing ABA: 061000104
    For international incoming wires, use SWIFT/BIC: SNTRUS3A
    Beneficiary account number: SunTrust full account number
    Beneficiary name: The name as it appears on the SunTrust account

    SunTrust incoming wire instructions are also available by calling 1.800.947.3786 – options 1 & 1