24-Hour Automated Telephone Banking

Check balances, make payments and transfer funds by phone.

Bank 24 hours a day, 7 days a week from any phone. Confirm balances and transactions, make payments and transfer funds using our automated IVR (Interactive Voice Response) system, available in English or Spanish.

You'll need one of the following to get started:

  • Debit Card
    and
    PIN number
  • OR
  • Your account number and the last 4 digits of your social security number or Tax ID

Information available by phone

Deposit Accounts

Types of Information Available:

  • Balance Information
  • Transaction History
  • Funds Transfer
  • Reorder Checks or Stop Payment on a Check
  • ATM/Debit Card Options
    • Change Card PIN
    • Report Lost, Stolen Card or Fraudulent Activity
    • Travel Notice
    • Activate Card
Loan and Line of Credit Accounts

Types of Information Available:

  • Balance Information
  • Transaction History
  • Advances & Payments
  • Loan Payoff Information
  • Billing Dispute
Credit Card Accounts

Types of Information Available:

  • Balance Information
  • Transaction History
  • Payments & Mailing Address
  • Change PIN
  • Report a Lost or Stolen Card or Fraudulent Activity
  • Travel Notice

Personal Banking Resource Center

  • Protect Your Social Security Number

    Your doctor's office, your employer, the DMV -- they all want your Social Security number. But the group that wants it most? Identity thieves.

  • What's a HELOC?

    A Home Equity Line of Credit (HELOC) lets you tap into the equity in your home and borrow against it for things like home improvements or other major expenses.

  • 5 ways mobile banking can boost your financial confidence

    With the freedom to manage your finances in a way that matches your lifestyle, financial confidence is now at your fingertips.

  • Stay-at-Home Parents: 5 Smart Money Moves

    Stay-at-home parents have one of the most rewarding jobs out there, but it’s also one of the toughest. Follow these simple-but-essential steps to make sure your family is on the right financial track.

  • 10 FAFSA Terms You’ll Want to Know

    This cheat sheet helps FAFSA terms make sense so you can fill out the form with confidence and get the money you need.

  • Support

  • Wires

      For more details about Wire Transfers with SunTrust, call 800.947.3786

       

      SunTrust incoming wire instructions:

       

      • For domestic incoming wires, use Routing ABA: 061000104
      • For international incoming wires, use SWIFT/BIC: SNTRUS3A
      • Beneficiary account number: SunTrust full account number
      • Beneficiary name: The name as it appears on the SunTrust account

      SunTrust incoming wire instructions are also available by calling 800.947.3786 - option 1