24-Hour Automated Telephone Banking

Check balances, make payments and transfer funds by phone.

Bank 24 hours a day, 7 days a week from any phone. Confirm balances and transactions, make payments and transfer funds using our automated IVR (Interactive Voice Response) system, available in English or Spanish.

You'll need one of the following to get started:

  • Debit Card
    and
    PIN number
  • OR
  • Your account number and the last 4 digits of your social security number or Tax ID

Information available by phone

Deposit Accounts

Types of Information Available:

  • Balance Information
  • Transaction History
  • Funds Transfer
  • Reorder Checks or Stop Payment on a Check
  • ATM/Debit Card Options
    • Change Card PIN
    • Report Lost, Stolen Card or Fraudulent Activity
    • Travel Notice
    • Activate Card
Loan and Line of Credit Accounts

Types of Information Available:

  • Balance Information
  • Transaction History
  • Advances & Payments
  • Loan Payoff Information
  • Billing Dispute
Credit Card Accounts

Types of Information Available:

  • Balance Information
  • Transaction History
  • Payments & Mailing Address
  • Change PIN
  • Report a Lost or Stolen Card or Fraudulent Activity
  • Travel Notice

Personal Banking Resource Center

  • Support

  • Wires

      For more details about Wire Transfers with SunTrust, call 800.947.3786

       

      SunTrust incoming wire instructions:

       

      • For domestic incoming wires, use Routing ABA: 061000104
      • For international incoming wires, use SWIFT/BIC: SNTRUS3A
      • Beneficiary account number: SunTrust full account number
      • Beneficiary name: The name as it appears on the SunTrust account

      SunTrust incoming wire instructions are also available by calling 800.947.3786 - option 1