24-Hour Automated Telephone Banking

Check balances, make payments and transfer funds by phone.

Bank 24 hours a day, 7 days a week from any phone. Confirm balances and transactions, make payments and transfer funds using our automated IVR (Interactive Voice Response) system, available in English or Spanish.

You'll need one of the following to get started:

  • Debit Card
    and
    PIN number
  • OR
  • Your account number and the last 4 digits of your social security number or Tax ID

Information available by phone

Deposit Accounts

Types of Information Available:

  • Balance Information
  • Transaction History
  • Funds Transfer
  • Reorder Checks or Stop Payment on a Check
  • ATM/Debit Card Options
    • Change Card PIN
    • Report Lost, Stolen Card or Fraudulent Activity
    • Travel Notice
    • Activate Card
Loan and Line of Credit Accounts

Types of Information Available:

  • Balance Information
  • Transaction History
  • Advances & Payments
  • Loan Payoff Information
  • Billing Dispute
Credit Card Accounts

Types of Information Available:

  • Balance Information
  • Transaction History
  • Payments & Mailing Address
  • Change PIN
  • Report a Lost or Stolen Card or Fraudulent Activity
  • Travel Notice
summarylist

Personal Banking Resource Center

  • How to Rebuild Your Credit After Bankruptcy

    Bankruptcy isn’t something you can recover from overnight, but the sooner you start rebuilding, the better off you’ll be. These tips show you where to start.

  • 10 Experiences That Make for Great Gifts

    There’s something to be said for a gift that gives someone a new experience—especially when it’s a gift that you can enjoy together. Here are ten experiential gifts for every person in your life.

  • 8 Outside-the-Box Gifts That Give Back

    This holiday, try giving a gift that also does some good in the world. You'll feel good and your pal can, too! Here are 8 ideas to give… and give back this season.

  • How much should you save for the holidays?

    Plan for the cost of travel, entertainment and gifts this season with this holiday budgeting and saving calculator.

  • Best Life Giving Challenge

    There are so many ways to give during the holiday season! Check out the 31-Day #bestlifegiving Challenge and try new ways of giving with confidence during the holidays.

  • Support

  • Wires

      For more details about Wire Transfers with SunTrust, call 800.947.3786

       

      SunTrust incoming wire instructions:

       

      • For domestic incoming wires, use Routing ABA: 061000104
      • For international incoming wires, use SWIFT/BIC: SNTRUS3A
      • Beneficiary account number: SunTrust full account number
      • Beneficiary name: The name as it appears on the SunTrust account

      SunTrust incoming wire instructions are also available by calling 800.947.3786 - option 1