Paperless Statements

Paperless statements are available for SunTrust personal checking, savings, money market, credit card, and mortgage accounts.

With Paperless Statements, you can:

  • Reduce identity theft risk
  • Save statements for easy, safe recordkeeping
  • Track account history for up to 7 years
  • Eliminate storing or shredding paper statements
  • View transactions quickly and securely
  • Good for the environment

How to go Paperless:

  • Step 1

    Sign on to Online Banking

  • Step 2

    Select My Settings, then Document Center in the top right corner

  • Step 3

    Select Paperless Preferences to update your paper statement preference

Frequently Asked Questions

Frequently Asked Questions

Which of my accounts are eligible for Paperless Statements?

Paperless Statements are available for SunTrust personal checking, savings, money market, credit card, and mortgage accounts.

Is paperless an option for my Tax Documents?

You can view your tax documents online but we are required to send paper copies by mail.

How will I know when a statement is available?

You will receive an email notification when your statement is ready for viewing. We encourage you to keep your contact information updated so you don’t miss these emails.

What if I need a paper copy?

You can view, save, and print your paperless statements via Online Banking.

What if I change my mind?

You can restart your paper statements at any time by changing your preferences via Online Banking.

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Sign up for security, balance, and transaction alerts via email or text.

Personal Banking Resource Center

  • Support

  • Wires

      For more details about Wire Transfers with SunTrust, call 800.947.3786

       

      SunTrust incoming wire instructions:

       

      • For domestic incoming wires, use Routing ABA: 061000104
      • For international incoming wires, use SWIFT/BIC: SNTRUS3A
      • Beneficiary account number: SunTrust full account number
      • Beneficiary name: The name as it appears on the SunTrust account

      SunTrust incoming wire instructions are also available by calling 800.947.3786 - option 1