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Information Technology Summer Intern
Who is Enterprise Information Services?

Enterprise Information Services (EIS) is the Information Technology division within SunTrust. EIS is responsible for all of the technology based operations for the bank and ensures internal partners have the tools needed to deliver the desired client experience.
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How is the program structured?

The internship program is a ten week program with opportunities hosted in Atlanta, GA, Orlando, FL, and Richmond, VA. The Summer Intern will receive competitive wages and is expected to be available for full time work for the entire ten weeks. Interns are responsible for all expenses related to parking, housing, and transportation.

SunTrust EIS is committed to the development of its Summer Interns. Interns are exposed to both formal and informal mentoring and training, as well as written feedback throughout the internship period. In addition, Summer Interns will participate in exciting events over the internship period. A week long orientation program allows interns to improve leadership and communication skills while also building team relationships. Interns can also participate in educational activities which include meeting with the SunTrust executive leadership and participation in the "7 Habits for Highly Effective People" lecture series and introductory classes for "Six Sigma".

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What is the career path?

Assuming solid performance and successful completion of the summer program, interns will be considered for a full-time EIS Technical Operations Associate position upon graduation. This position can be resident in any of the EIS organizations and allows the new hire to learn the tasks necessary to build a career at SunTrust.

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What groups are within EIS?

The EIS Summer Intern program provides the opportunity to sharpen leadership and business skills while gaining exposure to the following disciplines within the technology and operations division of SunTrust:

Group Typical Jobs found in this group
Wholesale Lending Services Commercial underwriters, closers, credit analysts
Delivery Services Developers, Business Analysts, Project Manager, IT Planners
Process Improvement Process Engineering Consultants
Banking Operations Back office operations, Business Project Managers, Operations Managers
Technology Risk Management Loss prevention, Business Continuity, Security Ops, Info Security, Fraud Investigators
Technology Infrastructure Infrastructure Analysts, Engineers, Telecommunications

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Why SunTrust Enterprise Information Services Internship Program?

The overall goal of the program is for Interns to develop skills learned only through real work experience while adding value to SunTrust. Assignments will be within one of the divisions listed above, with the opportunity to interact with other groups throughout EIS.

Interns hired as an Operations Analyst will act as an internal consultant to work on business process improvement projects. Examples of work from previous Interns includes:

  • Analyzed the Mortgage Origination process which led to a redesign of a portion of the process and improved client satisfaction.
  • Designed and implemented a client-focused support model for SunTrust teammates that encounter wire processing challenges while serving their clients.
  • Conducted teammate interviews, analyzed the answers, and suggested fundamental improvements and future state visions in the Business Banking Loan arena.

Interns hired into the Technical track will gain deep technical and analytical skills. Examples of work from previous Interns includes:
  • Conducted strategic research and expense capture of Application Service Providers to recommend consolidation and/or expense reduction throughout SunTrust.
  • Wrote Java methods given the logic behind algorithms and implemented web services using WID, and wrote Java logic to take an IP address and return the host address to help detect fraudulent transactions in support of a new product rollout.
  • Analyzed data of fraudulent acts by criminals at ATMs and within software applications that can reach financial institutions and made recommendations to address emerging threats.
  • Identified opportunities within the server infrastructure health framework to improve processes through the automation of manual functions. Developed documentation to track server remediation counts. Also developed and managed plan for the Server Asset Refresh project.

Be coached by an industry expert

Our program includes not only a great project manager who will assist you in your day to day activities, but you will have an advisor that can provide additional guidance and onboarding support as well as career mentoring. Our advisors are selected from an elite group of highly successful managers and are considered experts in their field.

Networking Opportunities

Our EIS Interns have the opportunity to interact with different divisions and colleagues that are well-rounded and from diverse backgrounds, experiences, and disciplines. We organize events throughout the program that facilitate the opportunity to network with other interns, managers, and teammates within SunTrust.

Our Culture

We provide a unique, collegial environment where people are motivated and hard working, yet value quality of life. Our professionals are not only knowledgeable, highly skilled, ambitious, and goal-oriented, but they are also supportive and respectful.

Great Locations

Interns will be placed in one of three locations which include Atlanta, Orlando or Richmond. We prefer to have interns work near their home address. Atlanta is our headquarters and is the largest city in the Southeast with tremendous international influence to complement its southern hospitality. Atlanta boasts an entertaining combination of sporting events, theatre, and nightlife. Orlando is home to major resorts and theme parks and is the third most visited city in the US. Our Richmond facility is our Mortgage Corporate Headquarters and is full of historical landmarks and beautiful riverfront areas.

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What do you need to get started?

A technology or business background although preferred, is not the only prerequisite for success within EIS. SunTrust is also looking for the intangibles - drive, passion, leadership, inquisitiveness, and the desire to constantly grow. In short: a solid foundation that SunTrust can continue to build upon.

Specific requirements include:

  • Completing junior year of BA/BS degree
  • Overall GPA of 3.0 or above required
  • Solid leadership and interpersonal skills
  • Proven analytical ability and attention to detail
  • Proven ability to work well in a team environment
  • Excellent written, oral and presentation communication skills
  • Solid interpersonal skills and client service orientation
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What is the next step?

Due to the structure of the Internship recruiting cycle, we will accept resumes for the 2011 Program beginning December for our selected campuses. For students who attend other colleges or universities, look for our job posting on\careers (link below) from January 15th to the 31st.

If you attend a school where SunTrust interviews on campus, please submit your resume directly through your school's career services office. View our Campus Recruiting Calendar for a list of schools we will be visiting.

If we will not be coming to your campus, select Search Open Positions and then review the instructions. Click on the Advanced Search link, and select the Training Programs/Internships job category and the geographic region(s) of interest to you.

As a result of the competitive nature of our internship programs and high volume of interest, recruiters will only contact the most qualified candidates for further consideration.

SunTrust is an equal opportunity employer, M/F/V/D.

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